Customer reviews about GemGrace

Customer Reviews for

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

positive 94% (220 reviews)
Average rating: 4.6/5 neutral 4.3% (10 reviews)
Number of reviews: 234 negative 1.7% (4 reviews)

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Exactly like the picture

there were some loose threads and some stitches needed for the trims. but it was exactly like the picture!

Anne C.02/13/2023
Great service

Great service. The gown is beautiful, arrived early and met expectations. Perfect!

Jazmin R.02/11/2023

Very nice, excellent fabric and nice workmanship, but a bit complicated for ordering a custom dress.

Holly M.02/04/2023
Elegant dress

Elegant dress! Very beautiful, I fell in love, thank you!

Yadaira O.02/03/2023
Dusty Green Sequined Tull Dress

I got a beautiful dress for $130 but the quality was slightly below what I thought I would get. The chest was slightly larger than i expected but I’m very flat anyways. The bra pads in the front were visibly different colors, and they are not removable.I don’t know what to do about it and I think they should have noticed before shipping. I wrote them a note to ensure that it would arrive with enough time before my dance. They considerately sent a response email very soon after I ordered saying that they will ship it within three days. It still took a while to arrive; I assume it traveled a long distance. For an obscure online shop I was satisfied with the service and product.

Paxton e.01/27/2023

Sorry, but we did not notice the color of bra pads. The actual dress may be some color differences because of the shooting light, angle and different computer displays, etc. We had chosen the stable shipping way so you will get your dress in time. Thank you so much for your feedback!

Very happy

Very satisfied with the dress! I'm very happy. good quality dress, all is fine!

Michelle F.01/25/2023
Beautiful gown

looks like picture but not really fit to my body.. must sew n fix it again .. but thanks seller.. beautiful gown

Ava w.01/16/2023

Glad to hear that you had fixed it. Thank you so much for your feedback!

Beautiful dress

A very very beautiful dress! I have size M but unfortunately little gross at me.

Amanda H.01/10/2023
Size too small

Size too small plus sewing not good at the sleeve.

Deborah C.01/04/2023

We're really sorry that you're not satisfy with your dress. The dress has a lace up in the back so you can modify the size easily. Please accept our sincere apology.

Thank you very much for your help, very happy to have my dream white dress! It's so gorgeous!
Melissa S.12/24/2022
Thank you

I leave 8 stars rather than 10 because the belt is missing but they re-ship it to me. The dress is gorgeous, color beautiful and Manufactory outstanding. Have taken care of all details as picture; inside there is also a bandeau bra to tighten the waistline or less and for sorreggere better. Has the cups. Ne board absolutely purchase. Slightly different but beautiful equal and sopratutto stitched inside of dress. Is really gorgeous. The whole is lined!

Amy S.12/22/2022

Please accept our sincere apologies! I'm sorry, but the dress is not made by machine, there may be a little difference with a number of details, such as the lace (lace shape) used, the number of folds/ruffles, embroidery shape (our workers do the embroidery needle by needle/thread by thread), etc. We sincerely thank you for your understanding. Thank you again for choosing GemGrace!

Quick delivery
The dress is spectacular. Of great quality. Much better live than in the photographs. As they had it ready, it took me 17 days to receive it since I placed the order. Very happy indeed!
Lauren F.12/21/2022
Arrive in time
Great dress, beautiful! Well made with quality fabric. Fit perfectly like sewed for me! Express shipping. Love it!
Zheng liang W.12/10/2022
Nice dress
Very nice dress I like in picture and I love the material. The size as I order and fast delivery.
Georgette G.12/05/2022
High quality and quick delivery
Very high quality and did not take too long to arrive. I'm a very happy customer.
Emily s.11/22/2022
Beautiful dress
Beautiful dress, fit like a glove. Love the material and the colour is pretty.
Shirley H.11/09/2022
Love it
I was so happy when I see the dress! I was scared that it wasn't going to look nice, but it was so perfect!
K s.11/06/2022
Custom size is great
will admit that I was very skeptical and nervous when I placed this order but we took a chance and are so happy that we did. I had my daughter's measurements taken by a professional seamstress. The drest fit perfectly. We couldn't have found a dress in the store to fit this perfect. She received so many compliments and no one could believe we ordered it. I would definitely order again. It also has a built in bra and even though it appears to fit snugly, she was able to move dance and everything comfortably.
Milena N.11/04/2022
Perfect for my wedding
Lovely fabric. Nice quality. And a shop tuned who agreed to make a modification. It's perfect! The fit is exact, the material is high quality,, and I'm going to feel so beautiful on my wedding day! THANK YOU!
Vanesther R.11/02/2022
Wonderful!!! perfect dress and perfect packing! It's VERY PRETTY
Koressa R.10/28/2022
GemGrace - Average rating: 4.6/5 - Number of reviews: 234