Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 93.7% (223 reviews)
Average rating: 4.6/5 neutral 4.6% (11 reviews)
Number of reviews: 238 negative 1.7% (4 reviews)

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Beautiful dresses
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The changes were just slight but everything else I still wanted. It's okay. My dress is beautiful and our celebration was wonderful!!! The purple dress was great too! Thank you for getting that to us so quickly. It fit perfectly and she loved it so much. We will use you again.

Regina L.11/22/2024
Answer:

Thank you so much for your kind words! We're thrilled to hear that you loved your dress and that your celebration was a success. It's great to know that the purple dress fit perfectly and brought joy to your special day. We appreciate your support and look forward to helping you again in the future! If you ever need anything else, please don't hesitate to reach out.

Great service
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Great service. The gown is beautiful, arrived early and met expectations. Perfect!

Jazmin R.11/04/2024
Love the dress
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I love the dress, I bought it for my little sister I know she gonna like it. and I really recommend it. it quickly in 4 weeks.

Erin S.11/02/2024
Perfect for my wedding
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Lovely fabric. Nice quality. And a shop tuned who agreed to make a modification. It's perfect! The fit is exact, the material is high quality,, and I'm going to feel so beautiful on my wedding day! THANK YOU!

Vanesther R.10/11/2024
Absolutely gorgeous
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Absolutely gorgeous, this dress is better than anything I've seen in bridal shops and the price is unbeatable. I had this dress customised to my measurements and Change the main fabric and it fit perfectly! You won't regret ordering this. Will update with more pictures after the wedding!

Anna g.10/08/2024
Answer:

Thank you so much for your amazing review! We're thrilled to hear that you loved the dress and that the customization worked out perfectly for you. It's wonderful to know that you found it to be a better option than anything in bridal shops at such a great price. We can't wait to see the pictures from your big day! If you have any questions or need further assistance, feel free to reach out. Congratulations and happy wedding planning!

Perfect for my party
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It's beautiful. I loved it! And I feel great in it, just like a princess or a queen since it looks magical. Perfect for my excellent party!

Thao P.10/07/2024
Correct size
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As in the picture! Size and description correspond! Very beautiful, quality and performance super. Thank you! 10 stars!

Raey M.10/05/2024
Same as pictures
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Great items, the same as the picture!

Laverne B.09/27/2024
Great
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Wonderful!!! perfect dress and perfect packing! It's VERY PRETTY

Koressa R.09/22/2024
Great custom made
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Gorgeous dress, very good quality, custom made!

Dana B.09/12/2024
Love it
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exactly like in the display photo. loved it.




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Eris j.09/04/2024
Just like the photo
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I'm in love with my gown, just like the photo, very worth buying, and very fast delivery, within 30 days, thank you.




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Frances C.08/26/2024
Answer:

Thank you so much for your wonderful review! We’re thrilled to hear that you love your custom gown and that it arrived quickly. Your satisfaction means the world to us, and we’re glad we could be a part of your special day. If you have any more feedback or need assistance in the future, feel free to reach out. Enjoy wearing your beautiful dress!

Gorgeous dress
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The size is very accurate and reflects the actual dimensions of the dress. Perfect! Absolutely gorgeous!

Lorelle J.08/20/2024
Worth it
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Well worth it!!! Thank you so much!

Judi S.08/16/2024
Fit like a glove
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Communication was wonderful! Answer me in everything I asked. Made some modifications and not charged nothing more so! THE dress is amazing! She did as measures that sent and fit like a glove, only need a fit sleeves. THE dress is true photo, very similar even and the fabric is soft. Best cost-benefit had, for sure. Who is evaluating, can buy without fear.

LEE W.08/15/2024
Answer:

Thank you so much for your wonderful review! We’re thrilled to hear that you loved the communication and the modifications made to your dress. It’s great to know that the fit is so good and that the fabric met your expectations! We’re also glad you found our dress to be true to the photos. Your satisfaction means the world to us, and we appreciate your recommendation.

Beautiful dress, very satisfied
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A thousand thanks for the beautiful dress, very satisfied with the quality and workmanship. It's really beautiful just like photos, excellent communication with Elia, she was always at my disposal for the consultations I made to her, thank you very much, I would definitely buy more.

Dawn J.08/07/2024
Many thanks
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Many thanks to gemgrace !! The dress is very high quality and beautiful! Dress arrived in the mail very quickly!

Leith W.07/27/2024
Love it
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I felt like a Queen. Dress is true to size. Don't hesitate...just get it!!!

Cecilia m.07/24/2024
Just like the picture
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Very beautiful, but some defaults on it. But the dress is the same as the picture.

Victoria G.07/23/2024
Answer:

Thank you for your feedback! We’re glad to hear you found the dress beautiful and that it matches the picture. We strive for the highest quality, so we appreciate you pointing out any issues. Your comments are valuable to us as we continuously work to improve our products. If there's anything specific you'd like to discuss or if you need assistance, please don’t hesitate to reach out. We want to ensure you have the perfect dress for your special day!

Absolutely beautiful
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Hi I'm just letting you know that my dress has arrived. It's absolutely beautiful & fits perfect. Thank you so much for all of your help.

Maryjane C.07/15/2024
Answer:

That's wonderful to hear! I'm thrilled that you love your dress and that it fits perfectly. If you need any further assistance or have any other questions, feel free to reach out. Enjoy your party!

GemGrace - Average rating: 4.6/5 - Number of reviews: 238