Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!
The dress is very nice and the quality is great and the delivery is very fast.
Diane P.05/27/2023
Thank you
The dress is very beautiful. I did not expect it to be this great quality, all above my expectations! Beautiful in all respects, cloth and shape is more wonderful than the pictures! Came before the specified date, it arrived at an excellent time. Thank gem grace team for their honesty and honestly it was a shop great confidence and I will not hesitate to buy again! Thank you very much!
Connie W.05/19/2023
Very lovely
Perfectly fit and same like on the picture just very lovely
Lucille J.05/11/2023
Poor customer service
The dress that we bought doesn't fit. It is eligible for return. The policy says that you have to contact Customer Service first and within seven days of receipt. I have now done that three times with no response. I sent a fourth message to the email included in my PayPal order confirmation. Next, I will formally complain to PayPal.
Susan C.04/28/2023
Answer:
Hi there, we're really sorry about the delay reply as holidays. Thank you so much for your feedback!
Nice
The dress had more sparkle then shown on the photo. Not bad but a bit much for my daughter. Overall the dress was nice.
Amber V.04/23/2023
Beautiful
Very Beautiful Dress! Shipping time was very fast. Custom sizing--fit perfectly! Price-Amazing!
Pat H.04/13/2023
Lovely dress
Sizing correct, quality EXCELLENT, will buy without doubt. Lovely dress.
Annette t.04/11/2023
Fits perfect
I love this dress, I ordered a size 6 and it fits perfect. I just need to get a hem and I'm good to go for my wedding.
Georgia M.04/04/2023
The dress is gorgeous
material is not sewn together well. overall the dress is gorgeous
Alicia G.04/02/2023
Okay
well I received the gown but m not happy with the switch n finishing when view closely but overall look is okay
Jenny F.03/19/2023
Gorgeous
Very beautiful. Not exact But is gorgeous!! Many thanks!!
Tana H.03/14/2023
Quick service
Quick service, however upon receiving our order, the zipper of the dress was broke. My daughter loved the dress so after a few more dollars and some time, hopefully the dress will be perfect to wear go the event.
Lynda h.02/17/2023
Answer:
Sorry for the defective product. We will reimburse you.
Excellent
Very nice, excellent fabric and nice workmanship, but a bit complicated for ordering a custom dress.
Holly M.02/04/2023
Elegant dress
Elegant dress! Very beautiful, I fell in love, thank you!
Yadaira O.02/03/2023
Dusty Green Sequined Tull Dress
I got a beautiful dress for $130 but the quality was slightly below what I thought I would get. The chest was slightly larger than i expected but I’m very flat anyways. The bra pads in the front were visibly different colors, and they are not removable.I don’t know what to do about it and I think they should have noticed before shipping. I wrote them a note to ensure that it would arrive with enough time before my dance. They considerately sent a response email very soon after I ordered saying that they will ship it within three days. It still took a while to arrive; I assume it traveled a long distance. For an obscure online shop I was satisfied with the service and product.
Paxton e.01/27/2023
Answer:
Sorry, but we did not notice the color of bra pads. The actual dress may be some color differences because of the shooting light, angle and different computer displays, etc. We had chosen the stable shipping way so you will get your dress in time. Thank you so much for your feedback!
Very happy
Very satisfied with the dress! I'm very happy. good quality dress, all is fine!
Michelle F.01/25/2023
Beautiful gown
looks like picture but not really fit to my body.. must sew n fix it again .. but thanks seller.. beautiful gown
Ava w.01/16/2023
Answer:
Glad to hear that you had fixed it. Thank you so much for your feedback!
Beautiful dress
A very very beautiful dress! I have size M but unfortunately little gross at me.
Amanda H.01/10/2023
Size too small
Size too small plus sewing not good at the sleeve.
Deborah C.01/04/2023
Answer:
We're really sorry that you're not satisfy with your dress. The dress has a lace up in the back so you can modify the size easily. Please accept our sincere apology.
Thank you
I leave 8 stars rather than 10 because the belt is missing but they re-ship it to me. The dress is gorgeous, color beautiful and Manufactory outstanding. Have taken care of all details as picture; inside there is also a bandeau bra to tighten the waistline or less and for sorreggere better. Has the cups. Ne board absolutely purchase. Slightly different but beautiful equal and sopratutto stitched inside of dress. Is really gorgeous. The whole is lined!
Amy S.12/22/2022
Answer:
Please accept our sincere apologies! I'm sorry, but the dress is not made by machine, there may be a little difference with a number of details, such as the lace (lace shape) used, the number of folds/ruffles, embroidery shape (our workers do the embroidery needle by needle/thread by thread), etc. We sincerely thank you for your understanding. Thank you again for choosing GemGrace!
GemGrace -
Average rating: 4.6/5 -
Number of reviews: 239
Customer reviews about GemGrace
Customer Reviews for GemGrace.com
Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!
Click here to leave a review
The dress is very nice and the quality is great and the delivery is very fast.
The dress is very beautiful. I did not expect it to be this great quality, all above my expectations! Beautiful in all respects, cloth and shape is more wonderful than the pictures! Came before the specified date, it arrived at an excellent time. Thank gem grace team for their honesty and honestly it was a shop great confidence and I will not hesitate to buy again! Thank you very much!
Perfectly fit and same like on the picture just very lovely
The dress that we bought doesn't fit. It is eligible for return. The policy says that you have to contact Customer Service first and within seven days of receipt. I have now done that three times with no response. I sent a fourth message to the email included in my PayPal order confirmation. Next, I will formally complain to PayPal.
Hi there, we're really sorry about the delay reply as holidays. Thank you so much for your feedback!
The dress had more sparkle then shown on the photo. Not bad but a bit much for my daughter. Overall the dress was nice.
Very Beautiful Dress! Shipping time was very fast. Custom sizing--fit perfectly! Price-Amazing!
Sizing correct, quality EXCELLENT, will buy without doubt. Lovely dress.
I love this dress, I ordered a size 6 and it fits perfect. I just need to get a hem and I'm good to go for my wedding.
material is not sewn together well. overall the dress is gorgeous
well I received the gown but m not happy with the switch n finishing when view closely but overall look is okay
Very beautiful. Not exact But is gorgeous!! Many thanks!!
Quick service, however upon receiving our order, the zipper of the dress was broke. My daughter loved the dress so after a few more dollars and some time, hopefully the dress will be perfect to wear go the event.
Sorry for the defective product. We will reimburse you.
Very nice, excellent fabric and nice workmanship, but a bit complicated for ordering a custom dress.
Elegant dress! Very beautiful, I fell in love, thank you!
I got a beautiful dress for $130 but the quality was slightly below what I thought I would get. The chest was slightly larger than i expected but I’m very flat anyways. The bra pads in the front were visibly different colors, and they are not removable.I don’t know what to do about it and I think they should have noticed before shipping. I wrote them a note to ensure that it would arrive with enough time before my dance. They considerately sent a response email very soon after I ordered saying that they will ship it within three days. It still took a while to arrive; I assume it traveled a long distance. For an obscure online shop I was satisfied with the service and product.
Sorry, but we did not notice the color of bra pads. The actual dress may be some color differences because of the shooting light, angle and different computer displays, etc. We had chosen the stable shipping way so you will get your dress in time. Thank you so much for your feedback!
Very satisfied with the dress! I'm very happy. good quality dress, all is fine!
looks like picture but not really fit to my body.. must sew n fix it again .. but thanks seller.. beautiful gown
Glad to hear that you had fixed it. Thank you so much for your feedback!
A very very beautiful dress! I have size M but unfortunately little gross at me.
Size too small plus sewing not good at the sleeve.
We're really sorry that you're not satisfy with your dress. The dress has a lace up in the back so you can modify the size easily. Please accept our sincere apology.
I leave 8 stars rather than 10 because the belt is missing but they re-ship it to me. The dress is gorgeous, color beautiful and Manufactory outstanding. Have taken care of all details as picture; inside there is also a bandeau bra to tighten the waistline or less and for sorreggere better. Has the cups. Ne board absolutely purchase. Slightly different but beautiful equal and sopratutto stitched inside of dress. Is really gorgeous. The whole is lined!
Please accept our sincere apologies! I'm sorry, but the dress is not made by machine, there may be a little difference with a number of details, such as the lace (lace shape) used, the number of folds/ruffles, embroidery shape (our workers do the embroidery needle by needle/thread by thread), etc. We sincerely thank you for your understanding. Thank you again for choosing GemGrace!