Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 93.7% (224 reviews)
Average rating: 4.6/5 neutral 4.6% (11 reviews)
Number of reviews: 239 negative 1.7% (4 reviews)

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Surprised
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I was quite skeptical about ordering this dress, but it came and I was pleasantly surprised how well it turned out.When I contacted them a couple of times with questions they were fast to respond. My daughter is excited to wear it to her wedding! Thanks!
Melinda H.09/12/2022
Is perfect
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The dress is more beautiful than what I have hope for. Thank you so so much If I could I would give it a 10 star!!!

Irene R.09/06/2022
Better than I expected
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Beyond my expection! It's nicer than I expected. Beautiful, I love it.
Amy T.08/24/2022
Nice communication
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The dress is lovely..well sewn. Communication was 100%. I made some little changes of sleeves. It fits perfectly..I highly recommended!
Joanie W.08/19/2022
Love the dress
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I don't usually leave reviews but this dress looked just as gorgeous in real life than it did on the pictures! It really looked like a couture dress you would buy for probably 300+. I thought we'd be getting a cheap knockoff version that the picture but it looks just as gorgeous! Everything is great! LADIES, I'm pretty sure it even arived in less than a month.
BRENDA D.08/06/2022
Thank you
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Buying this dress is the best decision I've ever made! The quality is excellent, more than I expected! In Israel such a quality dress can cost 3000$! This dress is worth every cent! Before buying I sent my measurements and the dress came in just the right size. I am so happy that I decided to take a chance and order this bridal dress! Huge thanks to the Gem Grace!
Shari b.07/26/2022
Good communication
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Very nice product, quality work, very good communication. Really sublime I made a belt to mark the size I really love. Do not hesitate to order!
Tiffany M.07/10/2022
Better than I expected
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The dress was better than I expected, I wouldn't change anything because I love it! It's exactly like the picture. Being a custom dress, they understood all my requests and was always willing to help me. It was custom-made, neither bigger nor smaller. The communication was excellent, they always answered quickly. The fabric is exceptional, high quality. I tried on many dresses of thousands of dollars before buying here and there really is no difference. Shipping was much faster than I expected. Thanks to them I will have the dress of my dreams for an incredible price. I would buy with them a thousand times more.
Dona T.06/13/2022
Very happy with the dress
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In the start i was very skeptical about the website, but i ended up risking it. Ended up buying one of the dresses and it was WORTH it. The dress came with no damage and had a very good packaging. Very fitting aka the sizing was correct and the quality was exactly same like in the picture. Fast delivery i must add and i will definietly order from here again! Thanks a lot.
Dao N.05/21/2022
Professional self-design service
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I must admit I was very sceptical to buy online but Elia has been very honest about what can be done, fast in response and she even went for the extra mile for me. I decided to have a try after asking a few determining questions about their service and dress. Like most bride to be, we tend to be very tensed, I was hoping to get the dress almost imminently. I intended to get the dress within a month. She performed delivery soonest without compromising on the quality of dress, product was delivered in less than a month. I have requested for a customised back designs and she has successfully completed based on the measurements given to her. Highly satisfied, highly recommendt the service to the online family here. As for photos, I'd love to post them up once my wedding is done. Wish me best!
Paula H.05/18/2022
Absolutely gorgeous!
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Absolutely gorgeous! The quality is amazing looking prize. I recommend a 10000%. Size fits all as done! You can customize the eyes closed.
Janet W.05/03/2022
PERFECT!!
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We bought 2 dresses and they were both gorgeous, well-made, modest and the most dazzling winner at 2 proms!!
Denise Rogers C.05/02/2022
The dress looks beautiful!
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The dress looks beautiful! Even better in person than on the pictures. I really love it. It's very well made too.
Elaine B.04/28/2022
Great service
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The dress came very high quality, everything fit perfectly. All the questions answered quickly. Thank you so much.
Annette G.04/15/2022
Very nice dress
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Very nice dress. I am very satisfied! Perfect, beautiful!
Alice G.03/23/2022
Good quality dress
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Excellent! You cannot buy this dress at this quality anywhere else.
Nicole B.03/01/2022
100% recommend
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It is a beautiful dress, the quality of the fabric is incredible. I was able to tailor it with all the changes. I am delighted and I recommend to 100%.
Jeannie M.02/21/2022
Exquisite dress
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Exquisite dress! Outstanding quality and unbelievable price for such a beautiful gown. So much more material than expected. I hope Australia cools down soon so I don't overheat on the day. A perfect dress for a cooler climate. You will feel like a princess/queen. The dress is very flattering for all body shapes. My dress is slightly too long and big but better than being too small. Thank you to Elia for doing such an amazing job. Your workmanship is outstanding. I'll send some pics.
Nancy S.01/17/2022
Thank you
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Dress Chic!!! Picture fully matches! Thank you and I advise everyone!
laura s.01/01/2022
Thank you
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Elia was very kind and responded to my every questions. The gown is gorgeous I'm so soo happy and thank Elia for being so attentive.




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Jess D.08/30/2021
GemGrace - Average rating: 4.6/5 - Number of reviews: 239