Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 93.7% (224 reviews)
Average rating: 4.6/5 neutral 4.6% (11 reviews)
Number of reviews: 239 negative 1.7% (4 reviews)

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Pretty dress
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Sooo pretty! I haven't worn it yet but delivery was so fast i almost couldn't believe it came so fast.

Jordan D.05/15/2026
Very happy with the dress
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In the start i was very skeptical about the website, but i ended up risking it. Ended up buying one of the dresses and it was WORTH it. The dress came with no damage and had a very good packaging. Very fitting aka the sizing was correct and the quality was exactly same like in the picture. Fast delivery i must add and i will definietly order from here again! Thanks a lot.

Dao N.05/13/2026
Perfect fit
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Absolutely beautiful fit true to size everyone loved these dresses huge

Susan V.04/26/2026
Beautiful dress
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The dress is beautiful, with finishings nicely made and perfect fit. I ordered the personalized dress to my measures and are accurate. Fabric is very pretty, looks quality nice. Reality is a dress that meets with the characteristics of a dress much more expensive boutiques of prestigious. Highly recommend. The delivery time was very fast, but if you must consider at least 4 weeks in what they do.

Leilani M.04/20/2026
Answer:

Thank you for your high recommendation! We are so happy that our team created a dress that fits your measures accurately and looks like a prestigious boutique gown. We appreciate your patience with our process and are glad the result was worth the wait!

Great service
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The dress came very high quality, everything fit perfectly. All the questions answered quickly. Thank you so much.

Annette G.04/16/2026
Super cute short wedding dress
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I am amazed about the customer service and also about the dress itself! Agents are really helpful and reply mostly next day via email. The dress is perfectly done according to my measures, high quality, amaaazing!!! So happy!!! I received it before my date and everything was great from order to shipping and receiving it. Thanks a lot gemgrace :))))

Daniela T.03/23/2026
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Thank you so much for your heartfelt review! We’re overjoyed to hear the dress fit perfectly, arrived early, and met your high expectations—and especially that our team could support you so promptly. Your happiness means everything to us. Wishing you a truly magical day in your gown!

Super customer service
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Just like in the photo. Qualitatively sewn, customer service is super responsive, asked questions, did everything as I asked. The dress is odorless. Delivery super fast-courier to home. I recommend. I will order in another color. + 10 stars!

Nancy M.03/15/2026
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We’re so happy the dress matched the photo, the fit was perfect, and our team could support you every step of the way. Fast delivery and great service are what we strive for—and it’s wonderful to know it made a difference. Looking forward to serving you again in another color!

Thank you
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The dress is very beautiful. I did not expect it to be this great quality, all above my expectations! Beautiful in all respects, cloth and shape is more wonderful than the pictures! Came before the specified date, it arrived at an excellent time. Thank gem grace team for their honesty and honestly it was a shop great confidence and I will not hesitate to buy again! Thank you very much!

Connie W.03/10/2026
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Thank you so much for your wonderful review! We're truly delighted the dress exceeded your expectations in every way and arrived ahead of schedule. Your kind words mean a lot, and we're honored to have earned your trust. Wishing you a beautiful and unforgettable wedding day!

Fits perfect
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I love this dress, I ordered a size 6 and it fits perfect. I just need to get a hem and I'm good to go for my wedding.

Georgia M.02/27/2026
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Thank you so much for your lovely message! We're thrilled the dress fits perfectly and that you love it. It's wonderful to hear it's ready for your special day—wishing you a beautiful and memorable wedding!

Absolutely AMAZING!!
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I ordered a custom dress on here a few months ago. It just came, and it looks so incredible! The fabric is top notch, the attention to detail is spot on, and it is Exactly what I was envisioning!! Thank you Gem Grace for making my upcoming wedding day one to remember, if only for the dress!!!

Brianna M.02/22/2026
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Thank you so much for your heartfelt message! We're absolutely thrilled that the dress exceeded your expectations and brought your vision to life. It was our pleasure to be part of your special day. Wishing you a beautiful and unforgettable wedding!

Elegant dress
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Elegant dress! Very beautiful, I fell in love, thank you!

Yadaira O.01/15/2026
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Thank you so much! We're thrilled you fell in love with the dress—wishing you many beautiful moments in it!

Fast delivery
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Fast delivery and dress looks amazing. Unique, very beautiful, and in good quality. Thank you very much! I can recommend!

Linda g.01/09/2026
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Thank you so much for your feedback! We know formal dresses are needed for special occasions that's why we choose stable shipping for delivery.

Quick delivery
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The dress is spectacular. Of great quality. Much better live than in the photographs. As they had it ready, it took me 17 days to receive it since I placed the order. Very happy indeed!

Lauren F.01/03/2026
Very lovely
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Perfectly fit and same like on the picture just very lovely

Lucille J.12/27/2025
Fast shipping
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Shipping the dress was incredibly fast. The packaging was super safe. They made the dress exactly for my vision. It is perfectly sewn beautiful dress and materials and very high quality fabrics!

Dorothy R.12/04/2025
Soooo beautiful
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dress is soooo beautiful!!! fit perfect. everything the best




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Varin T.12/01/2025
Beautiful Dress
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The dress was so beautiful and I got so many compliments on it. the dress back is lacing, and Hebe also help me to free custom made measurement, It is very true to size.

Shona D.11/21/2025
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Thank you so much for sharing your experience! We’re thrilled to hear that you loved the dress and that it fit true to size. The lace-back detail sounds stunning, and we’re glad Hebe could assist with the custom measurements—it’s wonderful to know the fit was on point.

Love the dress
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I love the dress and the way it is made! Also I asked for a smaller cleavage and my request was made just as I wanted! After getting the dress I also decided to get rid of built-in bra and use invisible bra instead but I think the dress looks really awesome in both versions! I am really in love with this dress and I recommend it to anyone! Also contact with Grem Grace was really good!

Barb B.10/04/2025
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Thank you so much for sharing your experience! We’re thrilled to hear that the dress fits beautifully, looks amazing with both the built-in bra and the invisible bra, and that you loved the comfort and design. It’s wonderful to know that Grem Grace provided you with excellent service—we’ll pass along your kind words.

THANK YOU
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My son was getting married and finding a dress and making sure that it was delivered on time was brain wrecking. I found this website and contacted Elia with my correct measurements and she made sure my dress was delivered on time. It fits perfectly. The quality of the dress is outstanding. I am very happy and pleased... Thank you Elia

Katina F.09/24/2025
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Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Elia took such great care of you—from getting your measurements to ensuring on-time delivery and a perfect fit. It means the world to us that you’re happy with both the dress quality and the overall experience, especially for such a special occasion.

High quality and quick delivery
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Very high quality and did not take too long to arrive. I'm a very happy customer.

Emily s.08/30/2025
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Hi there! Thank you so much for sharing this. We’re thrilled to hear you’re very happy with both the quality and the fast delivery. Your satisfaction means a lot to us, and it motivates the team to keep delivering great service.

GemGrace - Average rating: 4.6/5 - Number of reviews: 239