Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 93.7% (223 reviews)
Average rating: 4.6/5 neutral 4.6% (11 reviews)
Number of reviews: 238 negative 1.7% (4 reviews)

Click here to leave a review


Helpful customer service
rating
Absolutely love this dress! There's no boning in the corset part so I am getting that added, and I need to get it taken in a size just cause I'm to tiny even with my measurements but it is gorgeous and I can't wait to get married! Customer service Elia contacted me right away and kept in contact with me the whole time I am so impressed with this dress and it shipped to Canada in 4 days!
Felecia H.02/14/2021
Love the dress
rating
I love the dress and the way it is made! Also I asked for a smaller cleavage and my request was made just as I wanted! After getting the dress I also decided to get rid of built-in bra and use invisible bra instead but I think the dress looks really awesome in both versions! I am really in love with this dress and I recommend it to anyone! Also contact with Grem Grace was really good!
Barb B.02/05/2021
Top rated
rating
The dress is beautiful, more than I imagined. The lining does not translate, has cups on the chest, the lace details are beautiful. I modified the sleeves to make them longer. Girls don't hesitate to buy. It took me 29 days to get to Germany. The person was very patient to explain to me how to take action. 100 stars for you!
Dashmire I.01/03/2021
Perfect
rating
The dress is just magical, I'm delighted Sewn in my size, everything is perfect. U neckline on back and long train (removable). They are very friendly, thank you very much. Delivery was fast to UAE. Stitched very high quality, nothing sticks out. I'll try to throw pictures from the photo shoot too!))
Wanda M.12/16/2020
THANK YOU
rating
My son was getting married and finding a dress and making sure that it was delivered on time was brain wrecking. I found this website and contacted Elia with my correct measurements and she made sure my dress was delivered on time. It fits perfectly. The quality of the dress is outstanding. I am very happy and pleased... Thank you Elia
Katina F.09/21/2020
The Perfect Prom Dress
rating
I've never bought a dress online before, so I was super nervous to buy this one, not knowing whether other reviews were real and accurate, and whether the material and quality would match the picture. I just received my dress on March 20 after ordering it on March 3rd, so shipping was relatively quick knowing the wait would be 2-3 weeks. The dress is absolutely gorgeous and its honestly perfect. I couldn't have found a better dress and am so happy with the quality for the price. If you're on the fence with buying this dress because its online, take my word for it and buy this dress! It's amazing. So so happy.
Alicia N.03/21/2020
Soooo beautiful
rating

dress is soooo beautiful!!! fit perfect. everything the best




  • reviews

  • reviews

  • reviews


Varin T.12/30/2019
Thank you
rating

I got it pretty fast, no custome charge Neatly sewn. Thank you so much gemgrace.




  • reviews

  • reviews


Aracely G.11/03/2019
Happy shopping
rating
Very happy with product, fast shipping and packaged well.
Barbara K.10/11/2019
Fits perfectly
rating
This dress feels and looks luxurious. It was an inner lining and seems to made incredibly well. I originally ordered a size 4, but when they double checked that's what I wanted and I mentioned I wear a size 2 in shirts and a size 4 in bottoms, they said a size 2 would be better. It was! It fits perfectly and I am so excited to wear it.


  • reviews

  • reviews


Catherine O.09/12/2019
Love the dress
rating
just like the picture color is a little bit darker then picture but it was expected i love thia dress its true to measurements on their chart


  • reviews

  • reviews

  • reviews


Lisa G.08/22/2019
Thank you
rating
It took them less than 20 days to make my wedding dress, and it came in 7 days! The material doesn't smell bad. It is a little stiff but not uncomfortable. I gave my measurements to ella and they made it custom for me - it fits perfectly and no corrections are needed. Thank you!


  • reviews

  • reviews


Tonjua W.07/23/2019
Love my dress
rating
Simply beautiful. Already feel like a princess. The stitches were neat with tulle and inner linings, thumbs up. Wonderful service. Thank you Mary!


  • reviews

  • reviews


Oliva M.07/01/2019
Excellent
rating
Super dress! The quality is excellent! I recommend the website, they respond quickly, help with the choice


  • reviews


Monique G.06/25/2019
Love the dress
rating
Loved the dress is beautiful as the announcement. Great customer service.


  • reviews


Kayla K.04/16/2019
Fast shipping
rating
Shipping was so fast! The dress is amazing quality and I will definitely be ordering more. Thank you soo much!!


  • reviews


Heather H.03/27/2019
Love it
rating
Came on time and is very reasonably priced. Great material! And beautiful dress


  • reviews


Kristine b.02/15/2019
Beautiful dress
rating

Soooooooo beutiful dress! Great communication with the company, Effy helped me and answerd all my questions. I'm so happy, thank you and all the best!




  • reviews

  • reviews


Salena V.01/06/2019
Thank you
rating
I wanted to thank you so very much for my Beautiful Dress!! I absolutely love it and never expected the quality would be so lovely and the details of the lace are just gorgeous. You did a marvelous job and would recommend you to everyone I know. Thank you again, I just absolutely Love my Dress.
Ps. I wish you a very wonderful and Blessed Holiday Season.
Kim S.12/18/2018
Beautiful dress
rating

I am sending along pictures of me in the dress your company made for me. The dress was beautiful and made my wedding day a dream! I got so many compliments on my beautiful dress!! Thank you so much for making me a princess on my wedding day!!!




  • reviews

  • reviews


Hazel M.11/24/2018
GemGrace - Average rating: 4.6/5 - Number of reviews: 238