Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 94.1% (222 reviews)
Average rating: 4.6/5 neutral 4.2% (10 reviews)
Number of reviews: 236 negative 1.7% (4 reviews)

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A little tie
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Just like on the internet and very good size. The only thing to say is, the shoulder tie, since you move your arm up, which is why i think i should come with a little bit so he can stay fixed.

Millie R.03/03/2025
Answer:

Thank you for your feedback on our prom dress! We appreciate your input regarding the shoulder tie. It’s important for us to ensure that our dresses not only look great but also fit comfortably. If you have any other thoughts or concerns, please feel free to share. We're here to help!

Beautiful
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This dress is so beautifully made, I was so shocked given that it was not expensive. The fabric does not feel cheep and the shape is nice. I ordered a standard size 12 in ivory, I probably should have gone with the 10. I'm 178cm tall and the length is perfect.

Ms Megan R.02/17/2025
Custom size fit perfectly
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Thank you very much I truly charm my dress is adorable. Beautiful, just like the picture, perfect fit and was customized.

Rhonda U.02/16/2025
lovely dress
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lovely dress.. good quality.. exactly as per the pic.. No need of a separate inskirt. only the top half is transparent so I took it to the tailor and got an inner lining attached to the top. overall beautiful dress

JoAnn L.01/25/2025
Answer:

Thank you so much for your wonderful feedback! We're thrilled to hear that you love the dress and found it to be good quality and true to the picture. It's great to know that adding a lining helped you feel more comfortable. We appreciate your insights and hope you have an amazing time at prom! If you need anything else, feel free to reach out.

Very quickly service
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Sent very quickly, very beautiful dress, very well done recommend

FRANCIS G.12/23/2024
Love the dress
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I love the dress, I bought it for my little sister I know she gonna like it. and I really recommend it. it quickly in 4 weeks.

Erin S.11/02/2024
Perfect for my party
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It's beautiful. I loved it! And I feel great in it, just like a princess or a queen since it looks magical. Perfect for my excellent party!

Thao P.10/07/2024
Same as pictures
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Great items, the same as the picture!

Laverne B.09/27/2024
Great custom made
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Gorgeous dress, very good quality, custom made!

Dana B.09/12/2024
Love it
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exactly like in the display photo. loved it.




  • reviews


Eris j.09/04/2024
Worth it
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Well worth it!!! Thank you so much!

Judi S.08/16/2024
Just like the picture
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Very beautiful, but some defaults on it. But the dress is the same as the picture.

Victoria G.07/23/2024
Answer:

Thank you for your feedback! We’re glad to hear you found the dress beautiful and that it matches the picture. We strive for the highest quality, so we appreciate you pointing out any issues. Your comments are valuable to us as we continuously work to improve our products. If there's anything specific you'd like to discuss or if you need assistance, please don’t hesitate to reach out. We want to ensure you have the perfect dress for your special day!

Custom to my measurements
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Came out very well and close to picture as possible and measurements were just right.

Rosa R.07/03/2024
Amazing
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I'm really excited! The dress is amazing so you can buy it! Delivery near 1 months to Poland so is no bad. Dress looks better than in photo! I Love it thank you!

Nichole C.06/23/2024
Answer:

Thank you for your feedback! We are thrilled that you love your custom wedding dress and that it exceeded your expectations. We appreciate your excitement and we will ensure that the delivery to Poland is on time. Congratulations on finding the perfect dress, and thank you for choosing us to be a part of your special day!

Love my dress
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The most beautiful dress I could have ever asked for! Accurate to the photo and fits like a glove! Amazing! I love my dress so much!

Carrie b.05/16/2024
Thank you
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I wore this to my best friend wedding. I felt really well in.

Gertrude j.04/14/2024
Great product and service
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Loved this dress very well made. Didn't get to wear it! We had shipping issues but Elia was amazing and very nice in solving the issue. Would order another dress! The dress was beautiful. Just give enough time when ordering since it is being custom made.

Liny c.04/04/2024
Answer:

Thank you so much for your fantastic review! We're thrilled to hear you loved the dress and found it to be well-made. We understand the shipping issue was frustrating, and we sincerely apologize for any inconvenience it caused. We're so grateful you recognize Elia's efforts in resolving things for you – her dedication to customer satisfaction is a true asset to our team!

Good quality
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Nice goods and good quality for the price.

Sabrina b.04/03/2024
I love it
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I love it. It's perfect. Thank you so much for the good communication.

Susan V.03/17/2024
Exactly like the picture
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there were some loose threads and some stitches needed for the trims. but it was exactly like the picture!

Anne C.02/07/2024
GemGrace - Average rating: 4.6/5 - Number of reviews: 236