Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 94.1% (222 reviews)
Average rating: 4.6/5 neutral 4.2% (10 reviews)
Number of reviews: 236 negative 1.7% (4 reviews)

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Love the dress
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I love the dress, I bought it for my little sister I know she gonna like it. and I really recommend it. it quickly in 4 weeks.

Erin S.11/02/2024
Perfect for my party
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It's beautiful. I loved it! And I feel great in it, just like a princess or a queen since it looks magical. Perfect for my excellent party!

Thao P.10/07/2024
Same as pictures
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Great items, the same as the picture!

Laverne B.09/27/2024
Great custom made
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Gorgeous dress, very good quality, custom made!

Dana B.09/12/2024
Love it
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exactly like in the display photo. loved it.




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Eris j.09/04/2024
Worth it
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Well worth it!!! Thank you so much!

Judi S.08/16/2024
Just like the picture
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Very beautiful, but some defaults on it. But the dress is the same as the picture.

Victoria G.07/23/2024
Answer:

Thank you for your feedback! We’re glad to hear you found the dress beautiful and that it matches the picture. We strive for the highest quality, so we appreciate you pointing out any issues. Your comments are valuable to us as we continuously work to improve our products. If there's anything specific you'd like to discuss or if you need assistance, please don’t hesitate to reach out. We want to ensure you have the perfect dress for your special day!

Custom to my measurements
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Came out very well and close to picture as possible and measurements were just right.

Rosa R.07/03/2024
Amazing
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I'm really excited! The dress is amazing so you can buy it! Delivery near 1 months to Poland so is no bad. Dress looks better than in photo! I Love it thank you!

Nichole C.06/23/2024
Answer:

Thank you for your feedback! We are thrilled that you love your custom wedding dress and that it exceeded your expectations. We appreciate your excitement and we will ensure that the delivery to Poland is on time. Congratulations on finding the perfect dress, and thank you for choosing us to be a part of your special day!

Love my dress
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The most beautiful dress I could have ever asked for! Accurate to the photo and fits like a glove! Amazing! I love my dress so much!

Carrie b.05/16/2024
Thank you
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I wore this to my best friend wedding. I felt really well in.

Gertrude j.04/14/2024
Great product and service
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Loved this dress very well made. Didn't get to wear it! We had shipping issues but Elia was amazing and very nice in solving the issue. Would order another dress! The dress was beautiful. Just give enough time when ordering since it is being custom made.

Liny c.04/04/2024
Answer:

Thank you so much for your fantastic review! We're thrilled to hear you loved the dress and found it to be well-made. We understand the shipping issue was frustrating, and we sincerely apologize for any inconvenience it caused. We're so grateful you recognize Elia's efforts in resolving things for you – her dedication to customer satisfaction is a true asset to our team!

Good quality
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Nice goods and good quality for the price.

Sabrina b.04/03/2024
I love it
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I love it. It's perfect. Thank you so much for the good communication.

Susan V.03/17/2024
Exactly like the picture
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there were some loose threads and some stitches needed for the trims. but it was exactly like the picture!

Anne C.02/07/2024
In love with my dress
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The dress was done to me measured and is very quality nice, arrived very quickly. I'm in love with the dress, it is beautiful!

Mikaela H.01/22/2024
Answer:

We're absolutely thrilled to hear you love your dress! Knowing it fits perfectly and arrived quickly brings us so much joy. Your kind words about the quality and beauty of the gown mean the world to us. Thank you for trusting us with such a special part of your day! We wish you a lifetime of happiness in your stunning, custom-made masterpiece.

Great material
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I love the dress, material is amazing and it is exactly what it says it is. However just a little long for myself, which is no fault of the dress.

Sara N.01/13/2024
The dress is ok
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Well packed. The dress is ok. Delivery fast, but they didn't ensure accurate address, so my parcel was failed to deliver. Luckily, I went to get it from a post office before it got returned.

Johanna A.01/08/2024
Thank you very much
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I remain without a word the dress is so much too beautiful and I can not wait to update it .. i will put the photos after but I highly recommend GemGrace. I like my dress thank you very much for everything

Sherrie H.11/29/2023
Good quality
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Good quality and great service from gemgrace, no regrets even have to wait some time for item to arrive. Thank you!

Jessica T.08/26/2023
GemGrace - Average rating: 4.6/5 - Number of reviews: 236