Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 94% (221 reviews)
Average rating: 4.6/5 neutral 4.3% (10 reviews)
Number of reviews: 235 negative 1.7% (4 reviews)

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Thank you very much
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I remain without a word the dress is so much too beautiful and I can not wait to update it .. i will put the photos after but I highly recommend GemGrace. I like my dress thank you very much for everything

Sherrie H.11/29/2023
Good quality
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Good quality and great service from gemgrace, no regrets even have to wait some time for item to arrive. Thank you!

Jessica T.08/26/2023
Love it!
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Took a long time to ship! But worth the wait! Love it!

Shelley B.08/04/2023
Answer:

Hi there, we're so sorry about the delay. Sometimes shipping will be delayed during transportation, but the chance is small. Thank you for your understanding.

Well made dress
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My dress looks amazing. Thank you GemGrace. I paid for rush shipping and was amazed that once the dress was made, it took exactly one month for it to arrive in Canada. I ordered my dress too big so I'll have to have it altered. As dresses are custom made, whether you send in your exact measurements or you chose a specific size, I recommend you send in your measurements. The dress is well made. I am truly pleased.

Angelika S.07/26/2023
Happy
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Dress same as the picture, though not as bright. Dress had minor defects. I paid for shipping 10-20 days and received in 7-8 days, extremely happy for the shipping.

Diane B.07/04/2023
Beautiful
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It fits beautifully! I had minor inconvenience with the site but it came right on time!

Crystal A.06/13/2023
Great
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Awesome.. Buy bigger than you think. Will be purchasing more.

Jacqueline h.06/02/2023
Answer:

Hello, we have size chart shows in every product pages, you can choose your size according to it. But for some reasons like different silhouettes, it fits differently.

Nice
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The dress had more sparkle then shown on the photo. Not bad but a bit much for my daughter. Overall the dress was nice.

Amber V.04/23/2023
Lovely dress
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Sizing correct, quality EXCELLENT, will buy without doubt. Lovely dress.

Annette t.04/11/2023
The dress is gorgeous
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material is not sewn together well. overall the dress is gorgeous

Alicia G.04/02/2023
Okay
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well I received the gown but m not happy with the switch n finishing when view closely but overall look is okay

Jenny F.03/19/2023
Gorgeous
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Very beautiful. Not exact But is gorgeous!! Many thanks!!

Tana H.03/14/2023
A little tie
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Just like on the internet and very good size. The only thing to say is, the shoulder tie, since you move your arm up, which is why i think i should come with a little bit so he can stay fixed.

Millie R.03/11/2023
Exactly like the picture
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there were some loose threads and some stitches needed for the trims. but it was exactly like the picture!

Anne C.02/13/2023
Beautiful gown
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looks like picture but not really fit to my body.. must sew n fix it again .. but thanks seller.. beautiful gown

Ava w.01/16/2023
Answer:

Glad to hear that you had fixed it. Thank you so much for your feedback!

Beautiful dress
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A very very beautiful dress! I have size M but unfortunately little gross at me.

Amanda H.01/10/2023
Gorgeous
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Thank you very much for your help, very happy to have my dream white dress! It's so gorgeous!
Melissa S.12/24/2022
Thank you
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I leave 8 stars rather than 10 because the belt is missing but they re-ship it to me. The dress is gorgeous, color beautiful and Manufactory outstanding. Have taken care of all details as picture; inside there is also a bandeau bra to tighten the waistline or less and for sorreggere better. Has the cups. Ne board absolutely purchase. Slightly different but beautiful equal and sopratutto stitched inside of dress. Is really gorgeous. The whole is lined!

Amy S.12/22/2022
Answer:

Please accept our sincere apologies! I'm sorry, but the dress is not made by machine, there may be a little difference with a number of details, such as the lace (lace shape) used, the number of folds/ruffles, embroidery shape (our workers do the embroidery needle by needle/thread by thread), etc. We sincerely thank you for your understanding. Thank you again for choosing GemGrace!

Nice dress
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Very nice dress I like it...as in picture and I love the material. The size as I order and fast delivery.
Georgette G.12/05/2022
Love it
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I was so happy when I see the dress! I was scared that it wasn't going to look nice, but it was so perfect!
K s.11/06/2022
GemGrace - Average rating: 4.6/5 - Number of reviews: 235