Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 93.7% (224 reviews)
Average rating: 4.6/5 neutral 4.6% (11 reviews)
Number of reviews: 239 negative 1.7% (4 reviews)

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Good quality
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Nice goods and good quality for the price.

Sabrina b.04/03/2024
I love it
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I love it. It's perfect. Thank you so much for the good communication.

Susan V.03/17/2024
In love with my dress
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The dress was done to me measured and is very quality nice, arrived very quickly. I'm in love with the dress, it is beautiful!

Mikaela H.01/22/2024
Answer:

We're absolutely thrilled to hear you love your dress! Knowing it fits perfectly and arrived quickly brings us so much joy. Your kind words about the quality and beauty of the gown mean the world to us. Thank you for trusting us with such a special part of your day! We wish you a lifetime of happiness in your stunning, custom-made masterpiece.

Great material
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I love the dress, material is amazing and it is exactly what it says it is. However just a little long for myself, which is no fault of the dress.

Sara N.01/13/2024
The dress is ok
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Well packed. The dress is ok. Delivery fast, but they didn't ensure accurate address, so my parcel was failed to deliver. Luckily, I went to get it from a post office before it got returned.

Johanna A.01/08/2024
Thank you very much
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I remain without a word the dress is so much too beautiful and I can not wait to update it .. i will put the photos after but I highly recommend GemGrace. I like my dress thank you very much for everything

Sherrie H.11/29/2023
Good quality
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Good quality and great service from gemgrace, no regrets even have to wait some time for item to arrive. Thank you!

Jessica T.08/26/2023
Love it!
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Took a long time to ship! But worth the wait! Love it!

Shelley B.08/04/2023
Answer:

Hi there, we're so sorry about the delay. Sometimes shipping will be delayed during transportation, but the chance is small. Thank you for your understanding.

Happy
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Dress same as the picture, though not as bright. Dress had minor defects. I paid for shipping 10-20 days and received in 7-8 days, extremely happy for the shipping.

Diane B.07/04/2023
Great
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Awesome.. Buy bigger than you think. Will be purchasing more.

Jacqueline h.06/02/2023
Answer:

Hello, we have size chart shows in every product pages, you can choose your size according to it. But for some reasons like different silhouettes, it fits differently.

Nice
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The dress had more sparkle then shown on the photo. Not bad but a bit much for my daughter. Overall the dress was nice.

Amber V.04/23/2023
Lovely dress
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Sizing correct, quality EXCELLENT, will buy without doubt. Lovely dress.

Annette t.04/11/2023
Okay
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well I received the gown but m not happy with the switch n finishing when view closely but overall look is okay

Jenny F.03/19/2023
Gorgeous
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Very beautiful. Not exact But is gorgeous!! Many thanks!!

Tana H.03/14/2023
Beautiful dress
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A very very beautiful dress! I have size M but unfortunately little gross at me.

Amanda H.01/10/2023
Thank you
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I leave 8 stars rather than 10 because the belt is missing but they re-ship it to me. The dress is gorgeous, color beautiful and Manufactory outstanding. Have taken care of all details as picture; inside there is also a bandeau bra to tighten the waistline or less and for sorreggere better. Has the cups. Ne board absolutely purchase. Slightly different but beautiful equal and sopratutto stitched inside of dress. Is really gorgeous. The whole is lined!

Amy S.12/22/2022
Answer:

Please accept our sincere apologies! I'm sorry, but the dress is not made by machine, there may be a little difference with a number of details, such as the lace (lace shape) used, the number of folds/ruffles, embroidery shape (our workers do the embroidery needle by needle/thread by thread), etc. We sincerely thank you for your understanding. Thank you again for choosing GemGrace!

Love it
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I was so happy when I see the dress! I was scared that it wasn't going to look nice, but it was so perfect!
K s.11/06/2022
Satisfied everything
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The dress is so beautifull and the price couldn't be lower! I'am very satisfied with quality and details! Delivery was really fast!
Meredith B.10/14/2022
Fast shipping
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Happy! It's just like in the photo and it looks perfect! In addition to arriving very fast!
Manaswenee R.10/10/2022
Happy shopping here
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I was pleasantly surprised how well the dress fit. Im very happy with my purchase!
Yuan Fen H.09/26/2022
GemGrace - Average rating: 4.6/5 - Number of reviews: 239