Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 94% (221 reviews)
Average rating: 4.6/5 neutral 4.3% (10 reviews)
Number of reviews: 235 negative 1.7% (4 reviews)

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Custom to my measurements
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Came out very well and close to picture as possible and measurements were just right.
Rosa R.03/07/2022
Wonderful dress
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Thank you very much for the wonderful dress as well as service excellence!
Bonnie L.03/05/2022
100% recommend
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It is a beautiful dress, the quality of the fabric is incredible. I was able to tailor it with all the changes. I am delighted and I recommend to 100%.
Jeannie M.02/21/2022
High quality and beautiful
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Beautiful very beautiful high quality. The coolest dress! Thank you so much!!!!
DONNA F.02/17/2022
Really good price
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The quality of this dress and the price was really good. Im thankful for the good and fast customer service.
Angela K.02/13/2022
Great custom made
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Gorgeous dress, very good quality, custom made!
Dana B.02/09/2022
Perfect custom size
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Perfect! I recommend, thousand stars. Beautiful dress, customize size - it fits perfect! I am very happy with dress.
Jeannie M.02/06/2022
Thank you
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Dress Chic!!! Picture fully matches! Thank you and I advise everyone!
laura s.01/01/2022
Nice quality
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Order custom size for perfect fit. Very nice quality.

Katherine B.10/19/2021
Great material
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I love the dress, material is amazing and it is exactly what it says it is. However just a little long for myself, which is no fault of the dress.

Sara N.10/06/2021
Very beautiful
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Dress was a little big on the top but very beautiful my daughter loves it

Veronica M.09/28/2021
Lovely dress
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Products like! Look nice! Tops you owe it to yourself! Size is little bigger but look nice

Grace F.07/25/2021
Beautiful
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Very beautiful dress, like the photos. Fabric very good quality, perfect! Really highly recommend!
Linda G.07/21/2021
Good quality
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Nice goods and good quality for the price.
Sabrina b.07/04/2021
Need to fix
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The shiny beads on the gown are plastic and started falling off as soon as the gown came out the shipping. In the picture the beads look very shiny but this one is not emough. I am going to add real rhinestones to make the gown beautiful like the picture!

Dawn F.05/17/2021
Answer:

We're sorry to hear it didn't look as expected! This material is glitter glued because of the process requirements, falling beads of material is normal. Thank you for your understanding!

Same as pictures
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Great items, the same as the picture!

Laverne B.05/16/2021
Better than I thought
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Although the quality is not the best in the world, it is better than I expected from a website I'd never heard of for $170. Be prepared when ordering though, it took a month to receive from the time I ordered. It is pretty much as exactly pictured as far as color and design go. There are few very minor things such as a few spots where the tulle is cut rough or the elastic in the tulle sleeves is white and can be seen through the sleeves. You get your money's worth.

Chloe W.05/14/2021
Worth it
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Well worth it!!! Thank you so much!
Judi S.04/09/2021
Quick delivery
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Description corresponds. We liked it, although she does not like sequins very much. The dress sat well on the figure. Sent fast enough.
Jessica D.03/07/2021
Needed alternation
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The dress is very pretty and I love the open back, that's why I bought it for a second wedding and for the price you are getting the same look as the grace loves lace inca gown. It's for a beach wedding in HI. The only reason I am giving it 4 stars is that the lace is uneven and the pattern doesn't match where the first round pattern is at the top of the zipper in back. It is kind of an eye sore but I ordered a 6 and my seamstress here can fix it because she will need to take it in a bit. I could have ordered the 4 based on their measurements but I didn't want it to be to small. The dress is well made. And it comes FAST. This place was an awesome find!

Amanda h.01/22/2021
Answer:

Thank you so much for your feedback! As the dress is not made by machine, there may be a little difference with a number of details, such as the lace (lace shape) used, the number of folds/ruffles, embroidery shape (our workers do the embroidery needle by needle/thread by thread), etc. We sincerely thank you for your understanding.

GemGrace - Average rating: 4.6/5 - Number of reviews: 235