Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 94.4% (220 reviews)
Average rating: 4.6/5 neutral 4.3% (10 reviews)
Number of reviews: 233 negative 1.3% (3 reviews)

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Great material
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I love the dress, material is amazing and it is exactly what it says it is. However just a little long for myself, which is no fault of the dress.

Sara N.10/06/2021
Very beautiful
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Dress was a little big on the top but very beautiful my daughter loves it

Veronica M.09/28/2021
Lovely dress
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Products like! Look nice! Tops you owe it to yourself! Size is little bigger but look nice

Grace F.07/25/2021
Beautiful
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Very beautiful dress, like the photos. Fabric very good quality, perfect! Really highly recommend!
Linda G.07/21/2021
Good quality
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Nice goods and good quality for the price.
Sabrina b.07/04/2021
Need to fix
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The shiny beads on the gown are plastic and started falling off as soon as the gown came out the shipping. In the picture the beads look very shiny but this one is not emough. I am going to add real rhinestones to make the gown beautiful like the picture!

Dawn F.05/17/2021
Answer:

We're sorry to hear it didn't look as expected! This material is glitter glued because of the process requirements, falling beads of material is normal. Thank you for your understanding!

Same as pictures
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Great items, the same as the picture!

Laverne B.05/16/2021
Better than I thought
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Although the quality is not the best in the world, it is better than I expected from a website I'd never heard of for $170. Be prepared when ordering though, it took a month to receive from the time I ordered. It is pretty much as exactly pictured as far as color and design go. There are few very minor things such as a few spots where the tulle is cut rough or the elastic in the tulle sleeves is white and can be seen through the sleeves. You get your money's worth.

Chloe W.05/14/2021
Worth it
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Well worth it!!! Thank you so much!
Judi S.04/09/2021
Quick delivery
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Description corresponds. We liked it, although she does not like sequins very much. The dress sat well on the figure. Sent fast enough.
Jessica D.03/07/2021
Needed alternation
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The dress is very pretty and I love the open back, that's why I bought it for a second wedding and for the price you are getting the same look as the grace loves lace inca gown. It's for a beach wedding in HI. The only reason I am giving it 4 stars is that the lace is uneven and the pattern doesn't match where the first round pattern is at the top of the zipper in back. It is kind of an eye sore but I ordered a 6 and my seamstress here can fix it because she will need to take it in a bit. I could have ordered the 4 based on their measurements but I didn't want it to be to small. The dress is well made. And it comes FAST. This place was an awesome find!

Amanda h.01/22/2021
Answer:

Thank you so much for your feedback! As the dress is not made by machine, there may be a little difference with a number of details, such as the lace (lace shape) used, the number of folds/ruffles, embroidery shape (our workers do the embroidery needle by needle/thread by thread), etc. We sincerely thank you for your understanding.

Satisfied
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The dress was not longer than a month. The lining is very dense, double-layered. It was amazing, because the dress in the photo looks airy and light. We have to change the lining, because the wedding in August. I adjusted the size to my parameters and sits perfectly. No sticking threads, lace sewn smoothly. In general, very satisfied, for this money-just a gift! Thank you so much!
Anastasia H.01/13/2021
Beautiful dress
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A very beautiful dress, however, the fact that the back is very open fall, but if you sew it will be good. The material is elastic and very pleasant to the body, thank you dress came very quickly Weeks 3-4 I did not even think that so quickly will be!
Natasha G.12/27/2020
Love the dress
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I love the dress, I bought it for my little sister I know she gonna like it. and I really recommend it. it quickly in 4 weeks.
Erin S.10/27/2020
Size too big
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Looks like picture but was too big on me. Will get it altered
Hannah L.05/22/2020
lovely dress
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lovely dress.. good quality.. exactly as per the pic.. No need of a separate inskirt. only the top half is transparent so I took it to the tailor and got an inner lining attached to the top. overall beautiful dress
JoAnn L.02/19/2020
Well made dress
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My dress looks amazing. Thank you GemGrace. I paid for rush shipping and was amazed that once the dress was made, it took exactly one month for it to arrive in Canada. I ordered my dress too big so I'll have to have it altered. As dresses are custom made, whether you send in your exact measurements or you chose a specific size, I recommend you send in your measurements. The dress is well made. I am truly pleased.
Angelika S.02/03/2020
Just like the picture
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Very beautiful, but some defaults on it. But the dress is the same as the picture.
Victoria G.10/24/2019
OK
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Not neatly sewn. I will need to fix it. but in general the dress is ok

Jean F.10/03/2019
Answer:

We're sorry to hear it didn't look as expected! Please contact us if you need any assistance. Thank you for your understanding!

Later than promise
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Comes later than promosie, but the dress is nice, we will keep it.

Consuelo M.09/28/2019
Answer:

Please accept our sincere apologies! Although we had chosen stable shipping ways, sometimes the shipping may be delayed while transit due to various reasons.

GemGrace - Average rating: 4.6/5 - Number of reviews: 233