Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 94.4% (220 reviews)
Average rating: 4.6/5 neutral 4.3% (10 reviews)
Number of reviews: 233 negative 1.3% (3 reviews)

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The dress is ok
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Well packed. The dress is ok. Delivery fast, but they didn't ensure accurate address, so my parcel was failed to deliver. Luckily, I went to get it from a post office before it got returned.

Johanna A.06/26/2019
Love it!
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Took a long time to ship! But worth the wait! Love it!
Shelley B.05/20/2019
Overall is good
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Overall the item fit well. Only thing I will say is the top part is pretty small if you have big boobs. The straps are a little too long as well. I'm 5'9" and they were slightly too long for me.

Lorena c.04/29/2019
Nice
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The dress had more sparkle then shown on the photo. Not bad but a bit much for my daughter. Overall the dress was nice.
Amber V.04/19/2019
Beautiful
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It fits beautifully! I had minor inconvenience with the site but it came right on time!
Crystal A.03/30/2019
The dress is gorgeous
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material is not sewn together well. overall the dress is gorgeous
Alicia G.03/28/2019
Happy
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Dress same as the picture, though not as bright. Dress had minor defects. I paid for shipping 10-20 days and received in 7-8 days, extremely happy for the shipping.
Diane B.03/22/2019
Great
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Awesome.. Buy bigger than you think. Will be purchasing more.
Jacqueline h.01/27/2019
Gorgeous dress
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The dress is as described. It looks gorgeous and will be perfect for a special occasion. The size chart doesn't correspond to the actual size. I ordered a size smaller one and it fits me nicely. However, I will have to adjust the shoulder straps since they are hurting my arms a bit.
Adrian W.10/27/2018
Good quality
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Good quality and great service from gemgrace, no regrets even have to wait some time for item to arrive. Thank you!
Jessica T.10/06/2018
Pretty
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The dress is very pretty but the delivery time Is very long. 35 days for free




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Michelle C.09/10/2018
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Very beautiful! Sometimes the shipping may be delayed while transit due to various reasons.

Lovely dress
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Sizing correct, quality EXCELLENT, will buy without doubt. Lovely dress.
Annette t.08/28/2018
Love it
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exactly like in the display photo. loved it.




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Eris j.08/19/2018
Nice
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Dress in great quality... Very nicely finished, delivery in 2 weeks




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Tina S.08/11/2018
Same as the picture
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I am very happy with the product. It is exactly same as the picture.




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Jay B.03/19/2018
Wrong size dress
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4 stars because seller shipped wrong size dress. I ordered size 10, seller sent size 4-6. Shipping was fast though.

Rosie H.02/27/2018
Answer:

Sorry for the mistake, re-ship it to you. :)

Better than the pictures
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I ordered two dresses for my bridesmaids. The dresses are beautifully made. It is even much better than what it looks in the picture. The seller communicate well. However, I paid for expedited shipping to receive it early. but the worker forgot and used the standard shipping. I was very lucky that the dresses got here just in time before the wedding but that left me worried the whole time. Other than that, I will definitely recommend it.

Julie L.01/21/2018
Answer:

Please accept our sincere apologies! We will refund the expedited shipping fee to you.

Very beautiful
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The belt came different from the picture and I asked many times for the same belt. The dress is very beautiful and well made. I'm happy with my purchase.
Elisha B.01/15/2018
GemGrace - Average rating: 4.6/5 - Number of reviews: 233