Items will be shipped by Post Office Air Mail, EMS, TNT or DHL because of their reliability and reputation for service excellence. You can choose the standard or expedited shipping method during the order process. We only ship to the shipping address provided in your order on our website. To any other address, please do contact us to get it corrected.
When you purchase with our website we can confidently assure that your shipment will be sent promptly and arrive secure and intact to your door. We provide the tracking information for your shipment. You can track your shipment through the tracking system provided on our website as well as contact our customer service by email. You can also make a phone call to the local post office to get an idea of how your order is going on.
- Delivery time = Processing time (or tailoring time for custom dresses) + Shipping time
- The shipping time marked here are only for a reference.
- Extra fees would be charged for remote area shipping.
We pay for you in advance almost all customs duties for many destinations in the world, for example US, European Union, and Japan. In some cases, depending on the destination and on the items purchased, taxes and duties may be charged to recipient. We are not responsible for any import tax or duty charged to your package. Import is the responsibility of the customer. For additional information please feel free to contact us.
Please make sure you enter the right shipping address. We will not be responsible for re-shipment if you provided us with an incorrect address. Re-Shipment of product will be made on your expense if you have provided us with a wrong delivery address.
How long does it take to get your dress? Learn more