Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 93.7% (224 reviews)
Average rating: 4.6/5 neutral 4.6% (11 reviews)
Number of reviews: 239 negative 1.7% (4 reviews)

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Gorgeous
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Thank you very much for your help, very happy to have my dream white dress! It's so gorgeous!

Melissa S.10/11/2025
Answer:

Thank you so much for your lovely review! We’re thrilled to hear you love your white dress and that it’s everything you dreamed of. Your happiness means the world to us, and we’re honored to be a part of your special moment.

Love the dress
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I love the dress and the way it is made! Also I asked for a smaller cleavage and my request was made just as I wanted! After getting the dress I also decided to get rid of built-in bra and use invisible bra instead but I think the dress looks really awesome in both versions! I am really in love with this dress and I recommend it to anyone! Also contact with Grem Grace was really good!

Barb B.10/04/2025
Answer:

Thank you so much for sharing your experience! We’re thrilled to hear that the dress fits beautifully, looks amazing with both the built-in bra and the invisible bra, and that you loved the comfort and design. It’s wonderful to know that Grem Grace provided you with excellent service—we’ll pass along your kind words.

THANK YOU
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My son was getting married and finding a dress and making sure that it was delivered on time was brain wrecking. I found this website and contacted Elia with my correct measurements and she made sure my dress was delivered on time. It fits perfectly. The quality of the dress is outstanding. I am very happy and pleased... Thank you Elia

Katina F.09/24/2025
Answer:

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Elia took such great care of you—from getting your measurements to ensuring on-time delivery and a perfect fit. It means the world to us that you’re happy with both the dress quality and the overall experience, especially for such a special occasion.

Nice dress
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Very nice dress I like it...as in picture and I love the material. The size as I order and fast delivery.

Georgette G.09/10/2025
Quick delivery
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Description corresponds. We liked it, although she does not like sequins very much. The dress sat well on the figure. Sent fast enough.

Jessica D.09/09/2025
High quality and quick delivery
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Very high quality and did not take too long to arrive. I'm a very happy customer.

Emily s.08/30/2025
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Hi there! Thank you so much for sharing this. We’re thrilled to hear you’re very happy with both the quality and the fast delivery. Your satisfaction means a lot to us, and it motivates the team to keep delivering great service.

Thanks a lot
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Thank you very much. it is really wonderful and absolutely better than photos. I am very very happy. Thanks a lot.

Yuka K.08/26/2025
Beautiful dress
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Beautiful dress, fit like a glove. Love the material and the colour is pretty.





Shirley H.08/08/2025
Lovely dress
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The dress is very lovely, well sewn and for the price, you definitely can't complain. It is extremely long but it flows beautifully. Communication with seller was excellent, answered any questions I had extremely quickly and was very helpful. Told him/her I needed my dress for a certain time, he shipped out immediately and I received my dress in approximately 10-14days.. I am a Uk size 10-12, picked a size 8 and although it fits well, the straps feel a bit too short/tight for me. Easy fix though, I just dropped the straps to look like an off shoulder dress and it looks amazing. I would 100% buy from this site again with no hesitation.





Cath M.08/06/2025
Answer:

Thank you so much for sharing your experience! We’re thrilled to hear you loved the dress, the fit, and our communication.

Well made dress
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My dress looks amazing. Thank you GemGrace. I paid for rush shipping and was amazed that once the dress was made, it took exactly one month for it to arrive in Canada. I ordered my dress too big so I'll have to have it altered. As dresses are custom made, whether you send in your exact measurements or you chose a specific size, I recommend you send in your measurements. The dress is well made. I am truly pleased.

Angelika S.07/24/2025
Answer:

Thank you so much for sharing your wonderful experience! We're thrilled to hear that you love your dress and that it arrived exactly when you expected. We’re glad the rush shipping service worked smoothly for you. It’s always our goal to create high-quality, custom pieces, so your feedback about sending in measurements is very valuable — it helps us ensure the perfect fit for all our customers. Thank you!

Wonderful dress
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Thank you very much for the wonderful dress as well as service excellence!

Bonnie L.07/12/2025
Perfect fit
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Absolutely beautiful fit true to size everyone loved these dresses huge

Susan V.07/09/2025
Perfect
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The dress is just magical, I'm delighted Sewn in my size, everything is perfect. U neckline on back and long train (removable). They are very friendly, thank you very much. Delivery was fast to UAE. Stitched very high quality, nothing sticks out. I'll try to throw pictures from the photo shoot too!))

Wanda M.07/07/2025
Answer:

Thank you so much for your wonderful review! We're thrilled to hear that you loved the dress and that it fit perfectly. It’s fantastic to know that the U neckline, long train, and high-quality stitching met your expectations. We’re also happy that the delivery was fast and smooth for you in the UAE. We can't wait to see the photos from your shoot—please do share them! Thank you again for trusting us with such an important piece. It was a pleasure creating your dream dress!

Fast shipping
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One of the best thing I have ever ordered!!!!! Arrived within 2weeks!! Thank you so much

Jennifer L.07/01/2025
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Thank you so much for your wonderful review! We're thrilled to hear that you love your dress and that it arrived quickly. Your satisfaction means everything to us.

Really good price
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The quality of this dress and the price was really good. Im thankful for the good and fast customer service.

Angela K.06/29/2025
Happy shopping
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Very happy with product, fast shipping and packaged well.

Barbara K.06/19/2025
Tracy Jones
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Thanks for my lovely dress, it arrived promptly,it fits perfectly,and Elia was very helpful,it will make me feel like a princess, because I love all the lace, and the little satin bow on the waist,I can't wait to wear it in August for my wedding,

Tracy J.06/12/2025
Answer:

You're so welcome! I'm thrilled to hear that you love the dress and that it fits perfectly. Elia will be delighted to know her help made your experience even better. It sounds absolutely gorgeous with all the lace and the satin bow—you're going to look like a princess on your special day! I can't wait for you to wear it in August. Wishing you a magical wedding and a lifetime of happiness!

Exactly like the picture
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there were some loose threads and some stitches needed for the trims. but it was exactly like the picture!

Anne C.05/18/2025
Beautiful
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The dress is really beautiful and as on the pictures. Received in a month, and no taxes to pay. Thanks gemgrace

Carrie S.05/12/2025
High quality and beautiful
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Beautiful very beautiful high quality. The coolest dress! Thank you so much!!!!

DONNA F.05/04/2025
GemGrace - Average rating: 4.6/5 - Number of reviews: 239