Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 93.7% (224 reviews)
Average rating: 4.6/5 neutral 4.6% (11 reviews)
Number of reviews: 239 negative 1.7% (4 reviews)

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Fast delivery
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Fast delivery and dress looks amazing. Unique, very beautiful, and in good quality. Thank you very much! I can recommend!

Linda g.01/09/2026
Answer:

Thank you so much for your feedback! We know formal dresses are needed for special occasions that's why we choose stable shipping for delivery.

Quick delivery
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The dress is spectacular. Of great quality. Much better live than in the photographs. As they had it ready, it took me 17 days to receive it since I placed the order. Very happy indeed!

Lauren F.01/03/2026
Very lovely
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Perfectly fit and same like on the picture just very lovely

Lucille J.12/27/2025
Beautiful gown
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looks like picture but not really fit to my body.. must sew n fix it again .. but thanks seller.. beautiful gown

Ava w.12/12/2025
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Glad to hear that you had fixed it. Thank you so much for your feedback!

Fast shipping
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Shipping the dress was incredibly fast. The packaging was super safe. They made the dress exactly for my vision. It is perfectly sewn beautiful dress and materials and very high quality fabrics!

Dorothy R.12/04/2025
Soooo beautiful
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dress is soooo beautiful!!! fit perfect. everything the best




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Varin T.12/01/2025
Beautiful Dress
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The dress was so beautiful and I got so many compliments on it. the dress back is lacing, and Hebe also help me to free custom made measurement, It is very true to size.

Shona D.11/21/2025
Answer:

Thank you so much for sharing your experience! We’re thrilled to hear that you loved the dress and that it fit true to size. The lace-back detail sounds stunning, and we’re glad Hebe could assist with the custom measurements—it’s wonderful to know the fit was on point.

Beautiful
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Very beautiful dress, like the photos. Fabric very good quality, perfect! Really highly recommend!

Linda G.11/08/2025
Gorgeous
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Thank you very much for your help, very happy to have my dream white dress! It's so gorgeous!

Melissa S.10/11/2025
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Thank you so much for your lovely review! We’re thrilled to hear you love your white dress and that it’s everything you dreamed of. Your happiness means the world to us, and we’re honored to be a part of your special moment.

Love the dress
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I love the dress and the way it is made! Also I asked for a smaller cleavage and my request was made just as I wanted! After getting the dress I also decided to get rid of built-in bra and use invisible bra instead but I think the dress looks really awesome in both versions! I am really in love with this dress and I recommend it to anyone! Also contact with Grem Grace was really good!

Barb B.10/04/2025
Answer:

Thank you so much for sharing your experience! We’re thrilled to hear that the dress fits beautifully, looks amazing with both the built-in bra and the invisible bra, and that you loved the comfort and design. It’s wonderful to know that Grem Grace provided you with excellent service—we’ll pass along your kind words.

THANK YOU
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My son was getting married and finding a dress and making sure that it was delivered on time was brain wrecking. I found this website and contacted Elia with my correct measurements and she made sure my dress was delivered on time. It fits perfectly. The quality of the dress is outstanding. I am very happy and pleased... Thank you Elia

Katina F.09/24/2025
Answer:

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Elia took such great care of you—from getting your measurements to ensuring on-time delivery and a perfect fit. It means the world to us that you’re happy with both the dress quality and the overall experience, especially for such a special occasion.

Nice dress
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Very nice dress I like it...as in picture and I love the material. The size as I order and fast delivery.

Georgette G.09/10/2025
Quick delivery
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Description corresponds. We liked it, although she does not like sequins very much. The dress sat well on the figure. Sent fast enough.

Jessica D.09/09/2025
High quality and quick delivery
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Very high quality and did not take too long to arrive. I'm a very happy customer.

Emily s.08/30/2025
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Hi there! Thank you so much for sharing this. We’re thrilled to hear you’re very happy with both the quality and the fast delivery. Your satisfaction means a lot to us, and it motivates the team to keep delivering great service.

Thanks a lot
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Thank you very much. it is really wonderful and absolutely better than photos. I am very very happy. Thanks a lot.

Yuka K.08/26/2025
Beautiful dress
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Beautiful dress, fit like a glove. Love the material and the colour is pretty.





Shirley H.08/08/2025
Lovely dress
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The dress is very lovely, well sewn and for the price, you definitely can't complain. It is extremely long but it flows beautifully. Communication with seller was excellent, answered any questions I had extremely quickly and was very helpful. Told him/her I needed my dress for a certain time, he shipped out immediately and I received my dress in approximately 10-14days.. I am a Uk size 10-12, picked a size 8 and although it fits well, the straps feel a bit too short/tight for me. Easy fix though, I just dropped the straps to look like an off shoulder dress and it looks amazing. I would 100% buy from this site again with no hesitation.





Cath M.08/06/2025
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Thank you so much for sharing your experience! We’re thrilled to hear you loved the dress, the fit, and our communication.

Well made dress
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My dress looks amazing. Thank you GemGrace. I paid for rush shipping and was amazed that once the dress was made, it took exactly one month for it to arrive in Canada. I ordered my dress too big so I'll have to have it altered. As dresses are custom made, whether you send in your exact measurements or you chose a specific size, I recommend you send in your measurements. The dress is well made. I am truly pleased.

Angelika S.07/24/2025
Answer:

Thank you so much for sharing your wonderful experience! We're thrilled to hear that you love your dress and that it arrived exactly when you expected. We’re glad the rush shipping service worked smoothly for you. It’s always our goal to create high-quality, custom pieces, so your feedback about sending in measurements is very valuable — it helps us ensure the perfect fit for all our customers. Thank you!

Wonderful dress
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Thank you very much for the wonderful dress as well as service excellence!

Bonnie L.07/12/2025
Perfect fit
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Absolutely beautiful fit true to size everyone loved these dresses huge

Susan V.07/09/2025
GemGrace - Average rating: 4.6/5 - Number of reviews: 239