Customer reviews about GemGrace

Customer Reviews for

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

positive 94% (220 reviews)
Average rating: 4.6/5 neutral 4.3% (10 reviews)
Number of reviews: 234 negative 1.7% (4 reviews)

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Beautiful dress

The dress is beautiful, with finishings nicely made and perfect fit. I ordered the personalized dress to my measures and are accurate. Fabric is very pretty, looks quality nice. Reality is a dress that meets with the characteristics of a dress much more expensive boutiques of prestigious. Highly recommend. The delivery time was very fast, but if you must consider at least 4 weeks in what they do.

Leilani M.09/21/2023
Many thanks

Many thanks to gemgrace !! The dress is very high quality and beautiful! Dress arrived in the mail very quickly!

Leith W.09/18/2023
Beautiful Dress

I am satisfied with the dress I ordered it fits beautifully and the design is so lovely I can't wait for my aunt to wear it on her big day she loves it

Ashley E.09/12/2023
Thank you

The dress is beautiful,exquisite, good quality, my grandaughter love the dress the top is a little bit wide for her but nothing that we can not fix, she looks like a model with the dress I'm very satisfied with the quality and design, we received the package on time, Thank you vey much.

Corina P.09/09/2023
Love the dress

So much in love with the dress ,shipping wasn't that bad.Just received it in less than a month. Thank you so much this is just perfect for me.

Alexandra S.09/01/2023
Thank you

Awesome, beautiful dress, as shown on photos! Thank you! I will come back again.

Nour A.08/27/2023
Good quality

Good quality and great service from gemgrace, no regrets even have to wait some time for item to arrive. Thank you!

Jessica T.08/26/2023
Pretty dress

Sooo pretty! I haven't worn it yet but delivery was so fast i almost couldn't believe it came so fast.

Jordan D.08/24/2023
Strongly recommend

just like the picture. not as constricting as i thought i usually buy dresses size Large but got a Medium for motivation. Medium fit like a glove. amaxing comfortable dress strongly recommend!

Xuanrui L.08/09/2023
Love it!

Took a long time to ship! But worth the wait! Love it!

Shelley B.08/04/2023

Hi there, we're so sorry about the delay. Sometimes shipping will be delayed during transportation, but the chance is small. Thank you for your understanding.

The dress looks stunning

I normally don't take time to write a review but I have to say it. Thank you Elia for your quick response to my messages and help during the whole dress making and delivering process. The dress was customised based on my event's theme. The dress was carefully wrapped and delivered in good condition. It looks stunning and I unexpectedly received lots of people's compliments during the event.

Alison D.08/03/2023
Ok for the price

A pretty dress, well fitted. It has a little strong smell, but for the price it's good!

werye e.07/27/2023

Lace may sometines has some smell because of color dyed. Thank you for your understanding!

Well made dress

My dress looks amazing. Thank you GemGrace. I paid for rush shipping and was amazed that once the dress was made, it took exactly one month for it to arrive in Canada. I ordered my dress too big so I'll have to have it altered. As dresses are custom made, whether you send in your exact measurements or you chose a specific size, I recommend you send in your measurements. The dress is well made. I am truly pleased.

Angelika S.07/26/2023
Thank you

The dress is very beautiful! Stitched qualitatively, wonderful. Thanks to Gem Grace and everyone who sewed this dress! It's great!

Raey M.07/19/2023
So Pleased

I just got my dress and I am so pleased. The process from start to finish was smooth and the communication via email was great. The dress was beautiful, great quality, good fit and shipped in a timely manner. I couldn't be more pleased.

Donna a.07/10/2023

Dress same as the picture, though not as bright. Dress had minor defects. I paid for shipping 10-20 days and received in 7-8 days, extremely happy for the shipping.

Diane B.07/04/2023
Very beautiful

Very very very beautiful! The dress came exactly the same. I had asked for few changes and they've been made without additional costs. Everything's perfect. Great contact. I totally recommend. Thank you so much! I will add some pictures after my wedding.

Laura H.06/19/2023

beautiful dress, I'm in love with it! 100% recommend

Robyn R.06/17/2023

It fits beautifully! I had minor inconvenience with the site but it came right on time!

Crystal A.06/13/2023

Awesome.. Buy bigger than you think. Will be purchasing more.

Jacqueline h.06/02/2023

Hello, we have size chart shows in every product pages, you can choose your size according to it. But for some reasons like different silhouettes, it fits differently.

GemGrace - Average rating: 4.6/5 - Number of reviews: 234