Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!
The dress is very beautiful. I did not expect it to be this great quality, all above my expectations! Beautiful in all respects, cloth and shape is more wonderful than the pictures! Came before the specified date, it arrived at an excellent time. Thank gem grace team for their honesty and honestly it was a shop great confidence and I will not hesitate to buy again! Thank you very much!
Connie W.05/19/2023
Very lovely
Perfectly fit and same like on the picture just very lovely
Lucille J.05/11/2023
Thank you
The dress is beautiful,exquisite, good quality, my grandaughter love the dress the top is a little bit wide for her but nothing that we can not fix, she looks like a model with the dress I'm very satisfied with the quality and design, we received the package on time, Thank you vey much.
Corina P.05/06/2023
Poor customer service
The dress that we bought doesn't fit. It is eligible for return. The policy says that you have to contact Customer Service first and within seven days of receipt. I have now done that three times with no response. I sent a fourth message to the email included in my PayPal order confirmation. Next, I will formally complain to PayPal.
Susan C.04/28/2023
Answer:
Hi there, we're really sorry about the delay reply as holidays. Thank you so much for your feedback!
Nice
The dress had more sparkle then shown on the photo. Not bad but a bit much for my daughter. Overall the dress was nice.
Amber V.04/23/2023
Beautiful dresses
The changes were just slight but everything else I still wanted. It's okay. My dress is beautiful and our celebration was wonderful!!! The purple dress was great too! Thank you for getting that to us so quickly. It fit perfectly and she loved it so much. We will use you again.
Regina L.04/20/2023
Beautiful
Very Beautiful Dress! Shipping time was very fast. Custom sizing--fit perfectly! Price-Amazing!
Pat H.04/13/2023
Lovely dress
Sizing correct, quality EXCELLENT, will buy without doubt. Lovely dress.
Annette t.04/11/2023
Fits perfect
I love this dress, I ordered a size 6 and it fits perfect. I just need to get a hem and I'm good to go for my wedding.
Georgia M.04/04/2023
The dress is gorgeous
material is not sewn together well. overall the dress is gorgeous
Alicia G.04/02/2023
Beautiful Dress
The dress was so beautiful and I got so many compliments on it. the dress back is lacing, and Hebe also help me to free custom made measurement, It is very true to size.
Shona D.03/21/2023
Okay
well I received the gown but m not happy with the switch n finishing when view closely but overall look is okay
Jenny F.03/19/2023
Thank you
The wedding gown is very accurate to the one i received. And i really like it. Thank you soooo much!
Cindy P.03/18/2023
Gorgeous
Very beautiful. Not exact But is gorgeous!! Many thanks!!
Tana H.03/14/2023
A little tie
Just like on the internet and very good size. The only thing to say is, the shoulder tie, since you move your arm up, which is why i think i should come with a little bit so he can stay fixed.
Millie R.03/11/2023
Beautiful
The dress is really beautiful and as on the pictures. Received in a month, and no taxes to pay. Thanks gemgrace
Carrie S.02/27/2023
Quick service
Quick service, however upon receiving our order, the zipper of the dress was broke. My daughter loved the dress so after a few more dollars and some time, hopefully the dress will be perfect to wear go the event.
Lynda h.02/17/2023
Answer:
Sorry for the defective product. We will reimburse you.
Exactly like the picture
there were some loose threads and some stitches needed for the trims. but it was exactly like the picture!
Anne C.02/13/2023
Great service
Great service. The gown is beautiful, arrived early and met expectations. Perfect!
Jazmin R.02/11/2023
Excellent
Very nice, excellent fabric and nice workmanship, but a bit complicated for ordering a custom dress.
Holly M.02/04/2023
GemGrace -
Average rating: 4.6/5 -
Number of reviews: 234
Customer reviews about GemGrace
Customer Reviews for GemGrace.com
Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!
Click here to leave a review
The dress is very beautiful. I did not expect it to be this great quality, all above my expectations! Beautiful in all respects, cloth and shape is more wonderful than the pictures! Came before the specified date, it arrived at an excellent time. Thank gem grace team for their honesty and honestly it was a shop great confidence and I will not hesitate to buy again! Thank you very much!
Perfectly fit and same like on the picture just very lovely
The dress is beautiful,exquisite, good quality, my grandaughter love the dress the top is a little bit wide for her but nothing that we can not fix, she looks like a model with the dress I'm very satisfied with the quality and design, we received the package on time, Thank you vey much.
The dress that we bought doesn't fit. It is eligible for return. The policy says that you have to contact Customer Service first and within seven days of receipt. I have now done that three times with no response. I sent a fourth message to the email included in my PayPal order confirmation. Next, I will formally complain to PayPal.
Hi there, we're really sorry about the delay reply as holidays. Thank you so much for your feedback!
The dress had more sparkle then shown on the photo. Not bad but a bit much for my daughter. Overall the dress was nice.
The changes were just slight but everything else I still wanted. It's okay. My dress is beautiful and our celebration was wonderful!!! The purple dress was great too! Thank you for getting that to us so quickly. It fit perfectly and she loved it so much. We will use you again.
Very Beautiful Dress! Shipping time was very fast. Custom sizing--fit perfectly! Price-Amazing!
Sizing correct, quality EXCELLENT, will buy without doubt. Lovely dress.
I love this dress, I ordered a size 6 and it fits perfect. I just need to get a hem and I'm good to go for my wedding.
material is not sewn together well. overall the dress is gorgeous
The dress was so beautiful and I got so many compliments on it. the dress back is lacing, and Hebe also help me to free custom made measurement, It is very true to size.
well I received the gown but m not happy with the switch n finishing when view closely but overall look is okay
The wedding gown is very accurate to the one i received. And i really like it. Thank you soooo much!
Very beautiful. Not exact But is gorgeous!! Many thanks!!
Just like on the internet and very good size. The only thing to say is, the shoulder tie, since you move your arm up, which is why i think i should come with a little bit so he can stay fixed.
The dress is really beautiful and as on the pictures. Received in a month, and no taxes to pay. Thanks gemgrace
Quick service, however upon receiving our order, the zipper of the dress was broke. My daughter loved the dress so after a few more dollars and some time, hopefully the dress will be perfect to wear go the event.
Sorry for the defective product. We will reimburse you.
there were some loose threads and some stitches needed for the trims. but it was exactly like the picture!
Great service. The gown is beautiful, arrived early and met expectations. Perfect!
Very nice, excellent fabric and nice workmanship, but a bit complicated for ordering a custom dress.