Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!
I am amazed about the customer service and also about the dress itself! Agents are really helpful and reply mostly next day via email. The dress is perfectly done according to my measures, high quality, amaaazing!!! So happy!!! I received it before my date and everything was great from order to shipping and receiving it. Thanks a lot gemgrace :))))
Daniela T.03/23/2026
Answer:
Thank you so much for your heartfelt review! We’re overjoyed to hear the dress fit perfectly, arrived early, and met your high expectations—and especially that our team could support you so promptly. Your happiness means everything to us. Wishing you a truly magical day in your gown!
The dress is gorgeous
material is not sewn together well. overall the dress is gorgeous
Alicia G.03/22/2026
Answer:
Thank you for your honest feedback. We’re truly glad you love the dress overall and find it gorgeous. We sincerely apologize about the stitching issue—we take quality seriously and will review this with our production team to ensure improvements. Your satisfaction matters deeply to us.
Super customer service
Just like in the photo. Qualitatively sewn, customer service is super responsive, asked questions, did everything as I asked. The dress is odorless. Delivery super fast-courier to home. I recommend. I will order in another color. + 10 stars!
Nancy M.03/15/2026
Answer:
We’re so happy the dress matched the photo, the fit was perfect, and our team could support you every step of the way. Fast delivery and great service are what we strive for—and it’s wonderful to know it made a difference. Looking forward to serving you again in another color!
Thank you
The dress is very beautiful. I did not expect it to be this great quality, all above my expectations! Beautiful in all respects, cloth and shape is more wonderful than the pictures! Came before the specified date, it arrived at an excellent time. Thank gem grace team for their honesty and honestly it was a shop great confidence and I will not hesitate to buy again! Thank you very much!
Connie W.03/10/2026
Answer:
Thank you so much for your wonderful review! We're truly delighted the dress exceeded your expectations in every way and arrived ahead of schedule. Your kind words mean a lot, and we're honored to have earned your trust. Wishing you a beautiful and unforgettable wedding day!
Nice quality
Order custom size for perfect fit. Very nice quality.
Katherine B.03/03/2026
Answer:
Thank you for your feedback! We're glad the custom size fit perfectly and that you appreciate the quality. It's our pleasure to help make your special day unforgettable. Wishing you all the best!
Fits perfect
I love this dress, I ordered a size 6 and it fits perfect. I just need to get a hem and I'm good to go for my wedding.
Georgia M.02/27/2026
Answer:
Thank you so much for your lovely message! We're thrilled the dress fits perfectly and that you love it. It's wonderful to hear it's ready for your special day—wishing you a beautiful and memorable wedding!
Very beautiful
Dress was a little big on the top but very beautiful my daughter loves it
Veronica M.02/23/2026
Answer:
Thank you for your feedback! We're so glad your daughter loves the dress—it's beautiful and we're happy it brought her joy. Wishing her a wonderful day in it!
Absolutely AMAZING!!
I ordered a custom dress on here a few months ago. It just came, and it looks so incredible! The fabric is top notch, the attention to detail is spot on, and it is Exactly what I was envisioning!! Thank you Gem Grace for making my upcoming wedding day one to remember, if only for the dress!!!
Brianna M.02/22/2026
Answer:
Thank you so much for your heartfelt message! We're absolutely thrilled that the dress exceeded your expectations and brought your vision to life. It was our pleasure to be part of your special day. Wishing you a beautiful and unforgettable wedding!
Later than promise
Comes later than promosie, but the dress is nice, we will keep it.
Consuelo M.02/19/2026
Answer:
Please accept our sincere apologies! Although we had chosen stable shipping ways, sometimes the shipping may be delayed while transit due to various reasons.
Beautiful dress
Happy beautiful and bright heavy and long but beautiful dress!
Kira C.02/08/2026
Gorgeous dress
The dress is as described. It looks gorgeous and will be perfect for a special occasion. The size chart doesn't correspond to the actual size. I ordered a size smaller one and it fits me nicely. However, I will have to adjust the shoulder straps since they are hurting my arms a bit.
Adrian W.02/07/2026
Answer:
Thank you for your feedback. We're glad the dress looks stunning and fits well overall. We appreciate your honesty about the sizing and shoulder straps—please let us know if you need any assistance with adjustments or further support. Wishing you a beautiful occasion!
Satisfied
The dress was not longer than a month. The lining is very dense, double-layered. It was amazing, because the dress in the photo looks airy and light. We have to change the lining, because the wedding in August. I adjusted the size to my parameters and sits perfectly. No sticking threads, lace sewn smoothly. In general, very satisfied, for this money-just a gift! Thank you so much!
Anastasia H.01/28/2026
Answer:
Thank you so much for your detailed and wonderful feedback! We're delighted to hear the dress fits perfectly and that you're completely satisfied with the quality and craftsmanship. It's a joy to know it met your expectations for such a special occasion. Wishing you a beautiful wedding in August!
Beautiful
It fits beautifully! I had minor inconvenience with the site but it came right on time!
Crystal A.01/21/2026
Answer:
Thank you for your kind words! We're glad the dress fits beautifully and arrived on time. We appreciate your feedback and are sorry to hear about the site issue—we'll keep working to improve your experience.
Elegant dress
Elegant dress! Very beautiful, I fell in love, thank you!
Yadaira O.01/15/2026
Answer:
Thank you so much! We're thrilled you fell in love with the dress—wishing you many beautiful moments in it!
Fast delivery
Fast delivery and dress looks amazing. Unique, very beautiful, and in good quality. Thank you very much! I can recommend!
Linda g.01/09/2026
Answer:
Thank you so much for your feedback! We know formal dresses are needed for special occasions that's why we choose stable shipping for delivery.
Quick delivery
The dress is spectacular. Of great quality. Much better live than in the photographs. As they had it ready, it took me 17 days to receive it since I placed the order. Very happy indeed!
Lauren F.01/03/2026
Very lovely
Perfectly fit and same like on the picture just very lovely
Lucille J.12/27/2025
Beautiful gown
looks like picture but not really fit to my body.. must sew n fix it again .. but thanks seller.. beautiful gown
Ava w.12/12/2025
Answer:
Glad to hear that you had fixed it. Thank you so much for your feedback!
Fast shipping
Shipping the dress was incredibly fast. The packaging was super safe. They made the dress exactly for my vision. It is perfectly sewn beautiful dress and materials and very high quality fabrics!
Dorothy R.12/04/2025
Soooo beautiful
dress is soooo beautiful!!! fit perfect. everything the best
Varin T.12/01/2025
GemGrace -
Average rating: 4.6/5 -
Number of reviews: 239
Customer reviews about GemGrace
Customer Reviews for GemGrace.com
Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!
Click here to leave a review
I am amazed about the customer service and also about the dress itself! Agents are really helpful and reply mostly next day via email. The dress is perfectly done according to my measures, high quality, amaaazing!!! So happy!!! I received it before my date and everything was great from order to shipping and receiving it. Thanks a lot gemgrace :))))
Thank you so much for your heartfelt review! We’re overjoyed to hear the dress fit perfectly, arrived early, and met your high expectations—and especially that our team could support you so promptly. Your happiness means everything to us. Wishing you a truly magical day in your gown!
material is not sewn together well. overall the dress is gorgeous
Thank you for your honest feedback. We’re truly glad you love the dress overall and find it gorgeous. We sincerely apologize about the stitching issue—we take quality seriously and will review this with our production team to ensure improvements. Your satisfaction matters deeply to us.
Just like in the photo. Qualitatively sewn, customer service is super responsive, asked questions, did everything as I asked. The dress is odorless. Delivery super fast-courier to home. I recommend. I will order in another color. + 10 stars!
We’re so happy the dress matched the photo, the fit was perfect, and our team could support you every step of the way. Fast delivery and great service are what we strive for—and it’s wonderful to know it made a difference. Looking forward to serving you again in another color!
The dress is very beautiful. I did not expect it to be this great quality, all above my expectations! Beautiful in all respects, cloth and shape is more wonderful than the pictures! Came before the specified date, it arrived at an excellent time. Thank gem grace team for their honesty and honestly it was a shop great confidence and I will not hesitate to buy again! Thank you very much!
Thank you so much for your wonderful review! We're truly delighted the dress exceeded your expectations in every way and arrived ahead of schedule. Your kind words mean a lot, and we're honored to have earned your trust. Wishing you a beautiful and unforgettable wedding day!
Order custom size for perfect fit. Very nice quality.
Thank you for your feedback! We're glad the custom size fit perfectly and that you appreciate the quality. It's our pleasure to help make your special day unforgettable. Wishing you all the best!
I love this dress, I ordered a size 6 and it fits perfect. I just need to get a hem and I'm good to go for my wedding.
Thank you so much for your lovely message! We're thrilled the dress fits perfectly and that you love it. It's wonderful to hear it's ready for your special day—wishing you a beautiful and memorable wedding!
Dress was a little big on the top but very beautiful my daughter loves it
Thank you for your feedback! We're so glad your daughter loves the dress—it's beautiful and we're happy it brought her joy. Wishing her a wonderful day in it!
I ordered a custom dress on here a few months ago. It just came, and it looks so incredible! The fabric is top notch, the attention to detail is spot on, and it is Exactly what I was envisioning!! Thank you Gem Grace for making my upcoming wedding day one to remember, if only for the dress!!!
Thank you so much for your heartfelt message! We're absolutely thrilled that the dress exceeded your expectations and brought your vision to life. It was our pleasure to be part of your special day. Wishing you a beautiful and unforgettable wedding!
Comes later than promosie, but the dress is nice, we will keep it.
Please accept our sincere apologies! Although we had chosen stable shipping ways, sometimes the shipping may be delayed while transit due to various reasons.
Happy beautiful and bright heavy and long but beautiful dress!
The dress is as described. It looks gorgeous and will be perfect for a special occasion. The size chart doesn't correspond to the actual size. I ordered a size smaller one and it fits me nicely. However, I will have to adjust the shoulder straps since they are hurting my arms a bit.
Thank you for your feedback. We're glad the dress looks stunning and fits well overall. We appreciate your honesty about the sizing and shoulder straps—please let us know if you need any assistance with adjustments or further support. Wishing you a beautiful occasion!
The dress was not longer than a month. The lining is very dense, double-layered. It was amazing, because the dress in the photo looks airy and light. We have to change the lining, because the wedding in August. I adjusted the size to my parameters and sits perfectly. No sticking threads, lace sewn smoothly. In general, very satisfied, for this money-just a gift! Thank you so much!
Thank you so much for your detailed and wonderful feedback! We're delighted to hear the dress fits perfectly and that you're completely satisfied with the quality and craftsmanship. It's a joy to know it met your expectations for such a special occasion. Wishing you a beautiful wedding in August!
It fits beautifully! I had minor inconvenience with the site but it came right on time!
Thank you for your kind words! We're glad the dress fits beautifully and arrived on time. We appreciate your feedback and are sorry to hear about the site issue—we'll keep working to improve your experience.
Elegant dress! Very beautiful, I fell in love, thank you!
Thank you so much! We're thrilled you fell in love with the dress—wishing you many beautiful moments in it!
Fast delivery and dress looks amazing. Unique, very beautiful, and in good quality. Thank you very much! I can recommend!
Thank you so much for your feedback! We know formal dresses are needed for special occasions that's why we choose stable shipping for delivery.
The dress is spectacular. Of great quality. Much better live than in the photographs. As they had it ready, it took me 17 days to receive it since I placed the order. Very happy indeed!
Perfectly fit and same like on the picture just very lovely
looks like picture but not really fit to my body.. must sew n fix it again .. but thanks seller.. beautiful gown
Glad to hear that you had fixed it. Thank you so much for your feedback!
Shipping the dress was incredibly fast. The packaging was super safe. They made the dress exactly for my vision. It is perfectly sewn beautiful dress and materials and very high quality fabrics!
dress is soooo beautiful!!! fit perfect. everything the best