Privacy Policy

Our Pledge

Gem Grace respects the privacy of each of its customers. Information you supply us is kept strictly confidential, and we pledge to protect that information with the utmost care. We will collect and use information through our website only in the ways disclosed in this statement. This statement applies solely to information collected at


At Gem Grace, we’ve worked hard to create a secure environment for shopping online. We:

  • use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information
  • use Secure Socket Layer (SSLs) to encrypt the information sent between your computer and our database
  • use internet fraud screening to protect credit card transactions

Information Collection

Gem Grace collects information through our website from:

  • order processing
  • account registration
  • opt-in email registration
  • email inquiries made online about products and services

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at

Order Processing

When you purchase products and services from us we collect the following information that is necessary to process orders, so you receive the merchandise and services you want in a safe and timely manner:

  • Name
  • E-mail address
  • Billing and shipping address
  • Telephone number(s)
  • Type of credit card you are using (collected by third-party payment
  • Credit card number and expiration date (collected by third-party payment
  • Shipping preferences

Financial information captured is used strictly to process orders and bill you for products and services purchased at

We use your email address, your mailing address and your phone number to communicate with you about your current order(s).


Our payment gateway is provided by, 2checkout stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Account Registration

When you purchase products and services from us we offer you the option of creating an account that makes shopping at Gem Grace more convenient by eliminating the need to re-enter the following information every time you buy merchandise:

  • Name
  • E-mail address
  • Billing and shipping address
  • Telephone number(s)
  • Shipping preferences

At any time, you may update information in your account by visiting your account profile.

Voluntary Opt-in Email Registration

When you voluntarily opt-in to receive emails from us we may collect the following information that is strictly optional:

  • Name
  • E-mail address
  • Date of Birth

We use your email addresses to let you know about special promotions, new products, services, discounts and other news we think would interest you.
At any time you can opt-out of receiving communications from us by clicking unsubscribe on your last email.

Anonymous Information

In addition, we collect non-identifiable information such as your IP address and entry point information in the aggregate. This helps us design and enhance your shopping experience, diagnose problems with our server and to administer our website. We only use such information on an aggregate level and do not track information about individuals.

Third Party Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at


By using the Gem Grace website, you signify your assent to our Privacy and Security Policies.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Policy Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contacting Us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at