Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 94% (221 reviews)
Average rating: 4.6/5 neutral 4.3% (10 reviews)
Number of reviews: 235 negative 1.7% (4 reviews)

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So well made
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I just wanted to say thank you because it was so well made. Thank you! A photo of what it looked like on. :)




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Jessica D.04/05/2018
Very beautiful
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Very beautiful, but a bit too big for me (i took size 16), really cute dress




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Abby M.03/30/2018
Same as the picture
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I am very happy with the product. It is exactly same as the picture.




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Jay B.03/19/2018
Beautiful
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Beautiful Thank You




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Emily O.03/12/2018
Gorgeous dress
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Gorgeous dress same as the picture, the customer service is very helpful. I recommend
Tonya S.03/09/2018
Beautiful dress
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Beautiful dress! Nice package.




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Loreta G.03/03/2018
Pretty dress
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Absolutely pretty! I love this dress so much. It's true to size but the length for me was way too long I had to have it altered. I'm 4'11 and even with 7 inches heels it was still too long. Other than that this dress is a great value for money. The Tulle, beading and embroidery is so beautiful. Highly recommend the company. It was shipped to Spain in 2 weeks.
Helene D.02/28/2018
Wrong size dress
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4 stars because seller shipped wrong size dress. I ordered size 10, seller sent size 4-6. Shipping was fast though.

Rosie H.02/27/2018
Answer:

Sorry for the mistake, re-ship it to you. :)

Wrong shipping address
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The dress suppose to arrive in Chapala mexico, my sister is getting married, now I have to send it there as soon as possible. really upset

Lauren k.02/24/2018
Answer:

Dear customer, we had shipped the dress to the shipping address you provided in your order.

Great
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Dress is great!!! Excellent company)) I am very happy, we will order more! Thank You!!!




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Ane W.02/13/2018
Love it
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I love it.its really what I expected thanks a lot




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Karen P.02/08/2018
Thank you so much
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Thank you so much for the wonderful dress!!




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Betty a.02/05/2018
Amazing work
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Hello GemGrace! I got married over the weekend in a gown you made for me earlier in the year. The gown was stunning and everyone complimented it! I've included a photo from my wedding day. Thank you so much for your amazing and beautiful work. I will have no hesitation in recommending you to friends getting married.




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Heather H.01/24/2018
Better than the pictures
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I ordered two dresses for my bridesmaids. The dresses are beautifully made. It is even much better than what it looks in the picture. The seller communicate well. However, I paid for expedited shipping to receive it early. but the worker forgot and used the standard shipping. I was very lucky that the dresses got here just in time before the wedding but that left me worried the whole time. Other than that, I will definitely recommend it.

Julie L.01/21/2018
Answer:

Please accept our sincere apologies! We will refund the expedited shipping fee to you.

Very beautiful
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The belt came different from the picture and I asked many times for the same belt. The dress is very beautiful and well made. I'm happy with my purchase.
Elisha B.01/15/2018
GemGrace - Average rating: 4.6/5 - Number of reviews: 235