Customer reviews about GemGrace

Customer Reviews for GemGrace.com

Since we started our online store at 2010, we had gained so much trust from our customers. We regard making wedding dresses as a sacred work. Listen carefully, work seriously, we’re full of sincere and grateful. Dear friends, thank you for all! Because of all your trust and understanding, we make unceasing progress everyday!

Summary
positive 93.7% (224 reviews)
Average rating: 4.6/5 neutral 4.6% (11 reviews)
Number of reviews: 239 negative 1.7% (4 reviews)

Click here to leave a review


Beautiful
rating

Very Beautiful Dress! Shipping time was very fast. Custom sizing--fit perfectly! Price-Amazing!

Pat H.04/13/2023
Lovely dress
rating

Sizing correct, quality EXCELLENT, will buy without doubt. Lovely dress.

Annette t.04/11/2023
Okay
rating

well I received the gown but m not happy with the switch n finishing when view closely but overall look is okay

Jenny F.03/19/2023
Gorgeous
rating

Very beautiful. Not exact But is gorgeous!! Many thanks!!

Tana H.03/14/2023
Quick service
rating

Quick service, however upon receiving our order, the zipper of the dress was broke. My daughter loved the dress so after a few more dollars and some time, hopefully the dress will be perfect to wear go the event.

Lynda h.02/17/2023
Answer:

Sorry for the defective product. We will reimburse you.

Excellent
rating

Very nice, excellent fabric and nice workmanship, but a bit complicated for ordering a custom dress.

Holly M.02/04/2023
Dusty Green Sequined Tull Dress
rating

I got a beautiful dress for $130 but the quality was slightly below what I thought I would get. The chest was slightly larger than i expected but I’m very flat anyways. The bra pads in the front were visibly different colors, and they are not removable.I don’t know what to do about it and I think they should have noticed before shipping. I wrote them a note to ensure that it would arrive with enough time before my dance. They considerately sent a response email very soon after I ordered saying that they will ship it within three days. It still took a while to arrive; I assume it traveled a long distance. For an obscure online shop I was satisfied with the service and product.

Paxton e.01/27/2023
Answer:

Sorry, but we did not notice the color of bra pads. The actual dress may be some color differences because of the shooting light, angle and different computer displays, etc. We had chosen the stable shipping way so you will get your dress in time. Thank you so much for your feedback!

Very happy
rating

Very satisfied with the dress! I'm very happy. good quality dress, all is fine!

Michelle F.01/25/2023
Beautiful dress
rating

A very very beautiful dress! I have size M but unfortunately little gross at me.

Amanda H.01/10/2023
Size too small
rating

Size too small plus sewing not good at the sleeve.

Deborah C.01/04/2023
Answer:

We're really sorry that you're not satisfy with your dress. The dress has a lace up in the back so you can modify the size easily. Please accept our sincere apology.

Thank you
rating

I leave 8 stars rather than 10 because the belt is missing but they re-ship it to me. The dress is gorgeous, color beautiful and Manufactory outstanding. Have taken care of all details as picture; inside there is also a bandeau bra to tighten the waistline or less and for sorreggere better. Has the cups. Ne board absolutely purchase. Slightly different but beautiful equal and sopratutto stitched inside of dress. Is really gorgeous. The whole is lined!

Amy S.12/22/2022
Answer:

Please accept our sincere apologies! I'm sorry, but the dress is not made by machine, there may be a little difference with a number of details, such as the lace (lace shape) used, the number of folds/ruffles, embroidery shape (our workers do the embroidery needle by needle/thread by thread), etc. We sincerely thank you for your understanding. Thank you again for choosing GemGrace!

Arrive in time
rating
Great dress, beautiful! Well made with quality fabric. Fit perfectly like sewed for me! Express shipping. Love it!
Zheng liang W.12/10/2022
Love it
rating
I was so happy when I see the dress! I was scared that it wasn't going to look nice, but it was so perfect!
K s.11/06/2022
Custom size is great
rating
will admit that I was very skeptical and nervous when I placed this order but we took a chance and are so happy that we did. I had my daughter's measurements taken by a professional seamstress. The drest fit perfectly. We couldn't have found a dress in the store to fit this perfect. She received so many compliments and no one could believe we ordered it. I would definitely order again. It also has a built in bra and even though it appears to fit snugly, she was able to move dance and everything comfortably.
Milena N.11/04/2022
Satisfied everything
rating
The dress is so beautifull and the price couldn't be lower! I'am very satisfied with quality and details! Delivery was really fast!
Meredith B.10/14/2022
Fast shipping
rating
Happy! It's just like in the photo and it looks perfect! In addition to arriving very fast!
Manaswenee R.10/10/2022
Lovely
rating
Wow!!! I can t believe this dress is so beautiful! Love the material on this from the lace on top to the lovely material to the floor. Fit perfectly!
Mimi H.10/07/2022
Happy shopping here
rating
I was pleasantly surprised how well the dress fit. Im very happy with my purchase!
Yuan Fen H.09/26/2022
Good
rating
Good product better than expected. Pretty fabric. Good customer service, will order again!
Alfonsina p.09/24/2022
Great dress
rating

Awesome, Beautiful Dress. The dress looks better then the picture. Great dress!!!!!!




  • reviews

  • reviews


KATE l.09/15/2022
GemGrace - Average rating: 4.6/5 - Number of reviews: 239